You will get a professional customer support and virtual assistant services
Project details
Do you want to make your customers happy?
Yes, do!
I am expert in providing customer support services and ecommerce store management services. I provide Top-notch customer support and live chat services for online stores. Having the experience of 6 years and working with countless clients, I can make your customers super happy. Contact me if you want to collaborate. Let me handle your customers in a professional way. So you can spend your time planning the next big thing.
I can assist you with any of the below:
General customer queries (Live chat, email, phone, SMS, Facebook, Instagram)
Take messages from customers & forward queries on
Respond to queries with an agreed script or even without a script
Respond to customer queries by email
Phone support
Make the daily reports and send it to you
Dedicated account manager
And much more - just ask!
We have proper command on different customer support software like Zendesk, LiveChat, Intercom, Tidio, RingCentral, Eyebeam, Hubstaff and Talk.to
Available 24/7.
Thanks!
Yes, do!
I am expert in providing customer support services and ecommerce store management services. I provide Top-notch customer support and live chat services for online stores. Having the experience of 6 years and working with countless clients, I can make your customers super happy. Contact me if you want to collaborate. Let me handle your customers in a professional way. So you can spend your time planning the next big thing.
I can assist you with any of the below:
General customer queries (Live chat, email, phone, SMS, Facebook, Instagram)
Take messages from customers & forward queries on
Respond to queries with an agreed script or even without a script
Respond to customer queries by email
Phone support
Make the daily reports and send it to you
Dedicated account manager
And much more - just ask!
We have proper command on different customer support software like Zendesk, LiveChat, Intercom, Tidio, RingCentral, Eyebeam, Hubstaff and Talk.to
Available 24/7.
Thanks!
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$150
|
Advanced
$240
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 20 | 40 | 60 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
4 reviews
(3)
(1)
(0)
(0)
(0)
This project doesn't have any reviews.
MA
Muhammad A.
Apr 3, 2023
Need experienced customer service representative for our website
Too good with his work. Appreciated for his efforts done for my company. He is a valuable asset and now will be working permanently for my company.
Best of Luck
Best of Luck
AH
Ali H.
Mar 22, 2023
Need a expert customer service representative to help me with 1 task.
Mohammed was absolutely fantastic with his skills and expertise. He fixed the issue in a few minutes. He was superb in his work. He went above & beyond to get the task done. Even though he provide the guidelines which was very useful. I will definitely hire him in future for customer service.
BS
Bianca S.
Jul 15, 2020
Customer Service /VA
DS
Dhanvir S.
Jun 3, 2020
Customer Support Representative- Voice (Work From Home)
Thanks for your past efforts and All the best for future endeavours! :)
About Mohammed
Customer Support | Sales | Appointment Setting | CRM & Dispatch Expert
Lahore, Pakistan - 5:14 am local time
I’m a Customer Support Specialist, Sales Representative, and Operations Professional with 7+ years of experience helping businesses improve customer experience, manage leads, and streamline daily operations.
I specialize in Customer Support, Sales Operations, Lead Qualification, CRM Management, and Dispatch Coordination. My focus is on delivering excellent customer experiences while maintaining organized workflows and helping businesses grow through efficient communication and problem-solving.
𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬:
• Expertise: Customer Support, Sales Operations, Lead Qualification, CRM Management, Dispatch Coordination, QA
• Industry Experience: Real Estate, Healthcare, Cannabis, and Telecommunications
• Strong Communication: Building positive customer relationships through professional interactions
• Professional Experience: 7+ years delivering quality support and operational excellence
𝐌𝐲 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞:
𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝘅𝗽𝗲𝗿𝘁: Skilled in handling customer inquiries through chat, email, and phone while ensuring a positive customer experience.
𝗟𝗲𝗮𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 & 𝗦𝗮𝗹𝗲𝘀: Experienced in outbound calling, appointment setting, lead generation, and supporting sales teams to improve conversions.
𝗖𝗥𝗠 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁: Maintaining customer records, tracking activities, follow-ups, and ensuring smooth workflow management.
𝗤𝗔 & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁: Focused on maintaining service quality and improving operational efficiency.
𝐖𝐡𝐲 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞 𝐖𝐢𝐭𝐡 𝐌𝐞:
• 7+ years of hands-on experience across multiple industries
• Strong communication and customer relationship skills
• Organized and detail-oriented workflow management
• Reliable, adaptable, and committed to long-term success
• Comfortable working in U.S., Canadian, and Australian time zones
I believe every customer interaction matters, and I always aim to create experiences that build trust and strengthen business relationships.
Let’s connect and discuss how I can help support and grow your business.
Looking forward to potentially working together!
Steps for completing your project
After purchasing the project, send requirements so Mohammed can start the project.
Delivery time starts when Mohammed receives requirements from you.
Mohammed works on your project following the steps below.
Revisions may occur after the delivery date.
General customer queries
We'll have to check that how many genera queries we are receiving in a day. So that we can make sure to manage all of them efficiently and in a professional way through managing it in a given time.
Resolve the issues
To be a perfect team or a company the issues needs to be resolved before the deadline. This is necessary to make our clients happy and to be the perfect team.