You will get a professional VA solutions oriented
Project details
Are you seeking a skilled freelancer that is quick, professional, and energetic? You're at the right place and I'm ready to provide you with good administrative support. You will get satisfaction at any cost.
I have the skill and previous work experience with the following
✔️Admin support and VA
✔️Email management
✔️Phone support
✔️social media management
✔️Data entry
✔️CRM (Zendesk, Freshdesk, Gorgias, Pipeline)
✔️Graphic designing using Canva
✔️SEO-friendly Content writing
✔️Product listing on any online/e-commerce store
✔️Databases Administration
✔️Lead Generation
✔️MS Office, Google Suite, Notion
✔️Communication tools: Trello, Slack, Skype, Zoom, Google Hangout, Google meet, email, WhatsApp, etc
I have the skill and previous work experience with the following
✔️Admin support and VA
✔️Email management
✔️Phone support
✔️social media management
✔️Data entry
✔️CRM (Zendesk, Freshdesk, Gorgias, Pipeline)
✔️Graphic designing using Canva
✔️SEO-friendly Content writing
✔️Product listing on any online/e-commerce store
✔️Databases Administration
✔️Lead Generation
✔️MS Office, Google Suite, Notion
✔️Communication tools: Trello, Slack, Skype, Zoom, Google Hangout, Google meet, email, WhatsApp, etc
Target Country
WorldwideWhat's included
| Service Tiers |
Starter
$40
|
Standard
$250
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Projects | 4 | 10 | 30 |
General Project Consulting | - | - | |
Define Project Goals | - | - | |
Define Deliverables & KPIs | - | - | - |
Establish Schedule & Milestones | - | - | - |
Risk Management | - | - | - |
Resource Management | - | - | |
Budget Management | - | - | - |
Project Reports | - | - | - |
Project Diagrams Provided | - | - | - |
32 reviews
(25)
(6)
(1)
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This project doesn't have any reviews.
AV
Antoine V.
Nov 20, 2025
French speaking virtual assistant for project management
Great job ! Regina is both professionnal and reactive.
AA
A A.
May 20, 2024
Bilingual Customer Service Representative (French/English)
I highly recommend Regina for any English/French call job. She was very communicative, available, and performed exceptionally well. I will definitely hire her again in the future.
EN
Eyal N.
Jan 23, 2024
English to French Translation - Medical Device Instruction for Use
TD
Tracey D.
Sep 18, 2023
Customer Service Agent
MM
Martyna M.
Aug 28, 2023
Copywriting - FR
About Regina
Bilingual French Customer Support Specialist | Email, Chat & Phone| CM
100%
Job Success
Cotonou, Benin - 8:03 pm local time
I help e-commerce and service-based businesses deliver professional, bilingual (French/English) customer support that protects brand reputation and improves retention.
With 4+ years of experience supporting international clients, I handle:
• Email & Live Chat Support
• Order tracking, refunds & disputes
• Calm resolution of difficult or frustrated customers
• Accurate ticket documentation & follow-up
. Social media & community management
I’m experienced with Shopify, Zendesk, Gorgias, Freshdesk, and CRM workflows. I adapt quickly to brand tone and internal processes.
My approach is simple: fast responses, empathetic communication, and structured problem-solving because every interaction impacts reviews and repeat purchases.
If you’re looking for a reliable, long-term customer support partner, let’s connect.
Steps for completing your project
After purchasing the project, send requirements so Regina can start the project.
Delivery time starts when Regina receives requirements from you.
Regina works on your project following the steps below.
Revisions may occur after the delivery date.
Let's discuss about your project
I am immediately available for the tasks. A clear list of things you want me to do with necessary instructions Please, share all the requirements as well as the project details
Let's start the work
We will agree on the number of hours based and real plan