You will get a pro level email phone and chat support for your online business
Project details
Are you running a business and looking for a reliable virtual assistant to handle admin tasks of your online store or Indiegogo Campaign?
Maybe you struggling to launch a new product or service because you're spending all day answering emails.
Or maybe, you're so burnt out from trying to do it all that you just don't have the energy you need to grow your business and take care of yourself. You're in the right place.
I can be your EMAIL, Phone and Chat Support with a high level of professionalism and Accuracy. In my freelancing career, I have worked with (High Profile Clients) or with startups businesses.
My services include the following:
General customer queries (Live chat, emails, all social media inboxes and comments replies)
Social Media Management
Professional Customer Care Services
24/7 Customer Support Representative
I have great experience in customer service and support for more than 3 years. I am competent in professionally resolving customer disputes via email and chat support. Customer is the main target of any business, so their matters have to be resolved professionally and soothingly to retain their loyalty.
Let's Have a Chat!!
Maybe you struggling to launch a new product or service because you're spending all day answering emails.
Or maybe, you're so burnt out from trying to do it all that you just don't have the energy you need to grow your business and take care of yourself. You're in the right place.
I can be your EMAIL, Phone and Chat Support with a high level of professionalism and Accuracy. In my freelancing career, I have worked with (High Profile Clients) or with startups businesses.
My services include the following:
General customer queries (Live chat, emails, all social media inboxes and comments replies)
Social Media Management
Professional Customer Care Services
24/7 Customer Support Representative
I have great experience in customer service and support for more than 3 years. I am competent in professionally resolving customer disputes via email and chat support. Customer is the main target of any business, so their matters have to be resolved professionally and soothingly to retain their loyalty.
Let's Have a Chat!!
Purpose
BusinessIndustry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Education, Fashion & Apparel, Food & Beverage, Government & Public Sector, Legal, Lifestyle, Media & Entertainment, Medical & Pharmaceutical, Photography, Real Estate, Retail & Wholesale, Sports & Fitness, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$100
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 2 | 18 | 50 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Live Chat Support
(+ 1 Day)
+$5Frequently asked questions
1 review
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YM
Yaser M.
Sep 20, 2021
Linkedin Summary -Review and Update
Great first time and will hire again. Everything completed on time and according to spec. Recommended 10/10
About Anna
Customer Support Specialist | Social Media Manager|Virtual Assistant
Islamabad, Pakistan - 10:02 pm local time
I am Anna, a 16-year graduate. I am a highly skilled VIRTUAL ASSISTANT and CUSTOMER SUPPORT REPRESENTATIVE with over 5 years of experience delivering exceptional service and administrative support across diverse industries. I excel in optimizing operations and enhancing customer satisfaction for businesses of all sizes.
I am dedicated to crafting outstanding customer experiences. My expertise lies in efficiently managing multiple inquiries under pressure and resolving issues proactively. I thrive on challenges and consistently dedicate myself fully to every task.
My Long Term Projects:
✅Facebook Group Manager & Content Creator at Black Seed Oil Gummies for 3+ years
✅Social Media Manager & Customer Service Representative at Furbulous Pet Supply for 2 years
✅Email Customer Support & Shopify store Manager at at The Peach Lift and The Fly Orbb 1+ year
Core Competencies:
✅Communication: Exceptional verbal and written communication skills enable me to interact effectively with clients and team members.
✅Customer Service: Proven track record in providing top-tier customer support via email, chat, and phone, handling inquiries and feedback with professionalism and empathy.
✅Administrative Support: Skilled in calendar management, data entry, scheduling, email management, and other administrative tasks.
✅Social Media Management: Proficient in managing social media accounts, engaging with audiences, and building brand presence.
✅Technical Skills: Proficiency in Microsoft Office, Google Suite, and CRM systems, with experience in technical support and issue resolution.
✅Project Management: Experienced in managing projects from inception through completion, ensuring timely and effective delivery.
✅Multitasking
✅Attention to Detail
I am eager to contribute my skills to your team and organization, ensuring operational excellence and driving success. Let's collaborate to achieve your business goals effectively!
Steps for completing your project
After purchasing the project, send requirements so Anna can start the project.
Delivery time starts when Anna receives requirements from you.
Anna works on your project following the steps below.
Revisions may occur after the delivery date.
Accounts Access
Before we start working, you are requested to give me access to your accounts which you want me to manage.