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You will get a professional Virtual Assistant with 2 years of experience
Project details
Professional Airbnb, VRBO, and Booking.com property manager and Customer Service provider. Expert in guest communication services. My main area of expertise is vacation rental management. I have vast experience managing Short Term Rentals on Airbnb.com, Homeaway.com, VRBO.com, TripAdvisor, and Booking.com.
Here is the summary of my previous work experience and tasks handled in the Short Term Rental Business:
Property Manager
• Managed Channel manager
• Guest communication/ customer service
• Calendar and pricing management
• Coordinated maintenance issue and scheduling contractors
• Scheduled cleaners for turnover
• Set up and integration of listings
• Set up of automated messages
• Collection of security deposit
• Review disputes
• Damage claim disputes
• Improvement of internal policies and process
Case Manager for Airbnb for 2 years.
• Provided customer service
• Handled cases related to conflict and mediation
• The provided resolution to reservation-related issues
• Guided and educated users on using the platform and its terms
• Provided troubleshooting steps
Here is the summary of my previous work experience and tasks handled in the Short Term Rental Business:
Property Manager
• Managed Channel manager
• Guest communication/ customer service
• Calendar and pricing management
• Coordinated maintenance issue and scheduling contractors
• Scheduled cleaners for turnover
• Set up and integration of listings
• Set up of automated messages
• Collection of security deposit
• Review disputes
• Damage claim disputes
• Improvement of internal policies and process
Case Manager for Airbnb for 2 years.
• Provided customer service
• Handled cases related to conflict and mediation
• The provided resolution to reservation-related issues
• Guided and educated users on using the platform and its terms
• Provided troubleshooting steps
Purpose
BusinessIndustry
Real Estate, Travel & TourismLanguage
EnglishWhat's included $50
These options are included with the project scope.
$50
- Delivery Time 1 day
About Muneeba
Airbnb Management, VRBO, Booking.com and Expedia / Guest communication
Faisalabad, Pakistan - 6:09 am local time
Professional Airbnb, VRBO, and Booking.com property manager and Customer Service provider. Expert in guest communication services. My main area of expertise is vacation rental management. I have vast experience managing Short Term Rentals on Airbnb.com, Homeaway.com, VRBO.com, TripAdvisor, and Booking.com.
Here is the summary of my previous work experience and tasks handled in the Short Term Rental Business:
Property Manager
- Managed Channel manager
- Guest communication/ customer service
- Calendar and pricing management
- Coordinated maintenance issue and scheduling contractors
- Scheduled cleaners for turnover
- Set up and integration of listings
- Set up of automated messages
- Collection of security deposit
- Review disputes
- Damage claim disputes
- Improvement of internal policies and process
Case Manager for Airbnb for 2 years.
- Provided customer service
- Handled cases related to conflict and mediation
- The provided resolution to reservation-related issues
- Guided and educated users on using the platform and its terms
- Provided troubleshooting steps
Software used:
-Airbnb
-VRBO
-Booking.com
-TripAdvisor (etc).
-Agoda
-Expedia
- Lodgify
- Guesty For Hosts
- Guesty for Pros
-Hostaway
-Hospitable
- Smoobu
- Smartbnb
- Turnoverbnb
- Slack
- Smartlock apps such as August App, Kwikset, Schlage and Sifely
- Blink
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Revisions may occur after the delivery date.
How I complete the work?
I will complete the work and will keep you up- to date about the work during the completion of work.