You will get A project Manager with hands on experience working in Web Dev. Project
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Project details
Hi There, welcome to my profile!
I have worked in Web and marketing agencies for 2+ years as a Project Manager. I have managed small teams and looking forward to managing large teams.
I can bring comprehensive knowledge as a Technical Project Manager as a tech-savvy individual always updating herself with technologies. In addition, I am extremely skilled I can supervise teams, assign tasks, prepare daily and weekly progress reports, and conduct scrum ceremonies including daily stand-ups.
I have experience using different tools;
Clickup, Zoho, Basecamp, Monday, Jira, Asana, MailChimp, Hubspot, Klaviyo etc.
I also have QA Skills:
• Mobile Android/iOS Applications (Real devices and Emulators)
• Web Application testing
• Functional Testing
• End to End test
• Cross Browser Testing
• Performance Testing
• Bug reporting
• Test cases writing and scripting
• System development and improvement for team and client collaboration.
I'm also skilled in writing and updating SOPs, Business process documents, PRD, and writing product backlogs and also, automation.
Let’s discuss how we can grow an amazing lasting business relationship!
I have worked in Web and marketing agencies for 2+ years as a Project Manager. I have managed small teams and looking forward to managing large teams.
I can bring comprehensive knowledge as a Technical Project Manager as a tech-savvy individual always updating herself with technologies. In addition, I am extremely skilled I can supervise teams, assign tasks, prepare daily and weekly progress reports, and conduct scrum ceremonies including daily stand-ups.
I have experience using different tools;
Clickup, Zoho, Basecamp, Monday, Jira, Asana, MailChimp, Hubspot, Klaviyo etc.
I also have QA Skills:
• Mobile Android/iOS Applications (Real devices and Emulators)
• Web Application testing
• Functional Testing
• End to End test
• Cross Browser Testing
• Performance Testing
• Bug reporting
• Test cases writing and scripting
• System development and improvement for team and client collaboration.
I'm also skilled in writing and updating SOPs, Business process documents, PRD, and writing product backlogs and also, automation.
Let’s discuss how we can grow an amazing lasting business relationship!
Target Country
United States, United Kingdom, CanadaWhat's included
| Service Tiers |
Starter
$100
|
Standard
$300
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 30 days |
Number of Projects | 1 | 1 | 1 |
General Project Consulting | |||
Define Project Goals | |||
Define Deliverables & KPIs | |||
Establish Schedule & Milestones | |||
Risk Management | |||
Resource Management | |||
Budget Management | |||
Project Reports | |||
Project Diagrams Provided |
Frequently asked questions
15 reviews
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JO
Joshua O.
Jun 12, 2024
Virtual Assistant- Fitness Brand
I had a very disappointing experience with this freelancer. She abruptly stopped submitting work without any prior notice and failed to communicate her intention to discontinue the contract. This lack of professionalism left our company in a vulnerable situation. We advise others to be cautious when considering hiring her.
BM
Brooke M.
Mar 20, 2024
Looking for a rockstar Virtual Assistant for an exciting position with a growing company.
Mmesoma is fantastic! She is an excellent communicator, gets things done on time, can figure things out, and overall, a pleasure to work with. I highly recommend her!
KW
Krystal W.
Jan 15, 2024
Virtual Assistant / Data Entry Specialist for Travel Agency
She did a great job!
BR
Bri R.
Jul 19, 2023
Virtual assistant for day-to-day business operations
Mmesoma was very diligent and easy to communicate with.
YW
Yichuan W.
Apr 26, 2023
Managerial response to online review task C-3
Excellent work!!!
About Mmesoma
Customer Support Specialist
100%
Job Success
Port Harcourt, Nigeria - 1:12 pm local time
I'm Mmesoma, a dedicated Customer Support Manager and Virtual Assistant with 5 years of active experience in customer support, inventory management, and e-commerce operations. I specialize in providing seamless customer experiences, managing logistics, and optimizing workflows for online businesses.
What I Can Do for You:
✅ Customer Service Excellence – Live chat, chatbots, email management, and social media support (Facebook, IG, TikTok)
✅ E-Commerce Support – Amazon & Shopify customer service (order management, refunds, inventory, replacements, return/exchange)
✅ Inventory & Shipping Management – Experienced with ShipStation, and Shippo for order fulfillment and logistics
✅ Project & Calendar Management – Keeping everything organized and running smoothly
✅ Reports & Tracking – Weekly reports, SOP creation, and tracker updates
✅ Automation & CRM Management – Proficient in Gorgias, Salesforce, Asana, Zendesk, Freshdesk, ClickUp, Trello, and more
With a strong background in e-commerce, customer satisfaction, and logistics, I’m here to help your business run smoothly and keep customers satisfied.
📩 Let’s connect! Message me to discuss how I can support your business.
Steps for completing your project
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Delivery time starts when Mmesoma receives requirements from you.
Mmesoma works on your project following the steps below.
Revisions may occur after the delivery date.
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