You will get A reliable and organized administrative virtual assistant support
Project details
Are you overwhelmed with emails, scheduling, and daily admin tasks? I’ll help you stay organized and free up your time with professional administrative support that keeps your operations running smoothly.
I am Skilled in MS Office, Google Workspace, Trello, Asana, Slack, and Zoom.
Experienced in supporting executives and teams with admin tasks, saving 10+ hrs weekly.
Organized, proactive, and reliable with excellent written and spoken English.
Calm under pressure, adaptable across time zones, and focused on freeing you to do high-value work.
I am Skilled in MS Office, Google Workspace, Trello, Asana, Slack, and Zoom.
Experienced in supporting executives and teams with admin tasks, saving 10+ hrs weekly.
Organized, proactive, and reliable with excellent written and spoken English.
Calm under pressure, adaptable across time zones, and focused on freeing you to do high-value work.
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Beauty & Cosmetics, Construction, Data Analytics, Ecommerce, Education, Energy, Events Planning, Financial Services, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Media & Entertainment, Medical & Pharmaceutical, Music, Photography, Religion & Spirituality, Software, Sports & Fitness, Telecommunications, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$80
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Revisions | 1 | 1 | 1 |
Number of Hours of Work | 5 | 10 | 20 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | - | ||
Project Management Support | |||
Travel Planning | - | - |
4 reviews
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JE
Jose Ramon E.
Sep 17, 2025
Social Media Posts Reporting in Nigeria
Extraordinary quality of work and turnaround times. It is great working with Faith.
PD
Paula D.
Sep 11, 2025
Meditation/visualization experiment participant
JE
Jose Ramon E.
Aug 19, 2025
Social Media Posts Reporting in Nigeria
Great communication; very responsive. Totally recommend working with Faith.
PD
Paula D.
Mar 27, 2025
Meditation / Visualization experiment participant
About Faith
Customer service representative | CRM | E-commerce | SaaS | Banking
100%
Job Success
Aba, Nigeria - 1:32 am local time
I specialize in resolving issues quickly, building customer loyalty, and streamlining workflows using CRM and productivity tools.
In my career, I have:
Resolved 20,000+ customer tickets across email, phone, and live chat.
Maintained a 95–98% customer satisfaction rating (CSAT).
Increased customer retention by 20% through proactive support and follow-ups.
Reduced ticket backlogs by 35% with improved workflows and automation.
I bring a mix of technical skill and empathy, making sure customers feel heard while ensuring their issues are resolved efficiently. Beyond support, I provide virtual assistance services such as administrative support, lead generation, and social media management to help businesses stay productive.
I’m experienced with tools like Zendesk, Freshdesk, HubSpot, Intercom, Shopify, WooCommerce, Trello, Asana, and Canva.
What you can expect when working with me:
✔️ Calm, solutions-focused support even in high-volume environments.
✔️ Strong collaboration with cross-functional teams to resolve escalations.
✔️ A customer-first and detail-oriented approach that drives satisfaction, loyalty, and business growth.
✔️ Reliable admin support: calendars, inbox, travel & data entry
✔️ Research, lead generation & social media management to keep businesses productive
I’m passionate about creating seamless customer experiences that will keep customers coming back, while providing reliable virtual assistance that helps businesses run smoothly.
And I look forward to bringing that same energy to my next role
— Faith Chimezie
Steps for completing your project
After purchasing the project, send requirements so Faith can start the project.
Delivery time starts when Faith receives requirements from you.
Faith works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff (Day 1):
Review your workflows, priorities, and tools (calendar, email, task manager).
Setup & Organization:
Organize inbox, calendar, task lists, or files for clarity.