You will get Weekend Customer Service Support
Top Rated
Top Rated
Project details
I treat every customer like a real person, not just a ticket. I listen, stay calm under pressure, and reply in a way that feels human and helpful. I’m reliable, fast to respond, and always looking for ways to make things easier—for the customer and the team. I don’t just solve problems; I try to leave people feeling better than when they reached out. That’s what I bring to every project.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$24
|
Standard
$48
|
Advanced
$96
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 2 days |
Number of Hours of Work | 4 | 8 | 16 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - | - | - |
About Cha
Virtual Assistant / Customer Service
100%
Job Success
Lapu-Lapu City, Philippines - 7:56 pm local time
With 10 years of experience in customer service, I specialize in helping businesses keep their customers happy by solving problems, tracking orders, handling returns, and answering questions with a friendly, helpful attitude.
✅ What I can help with:
Phone, Email, Chat Support (Gorgias, Zendesk, Freshdesk)
Shopify & Order Management
Refunds, Exchanges, and Tracking Updates
Complaint Handling
Admin Tasks & Data Entry
🛍️ I’ve worked with Shopify stores, dropshipping brands, and fast-paced teams—always bringing empathy, patience, and clear communication to every interaction.
✨ Tools I use confidently:
Gorgias | Shopify | Zendesk | Gmail | Slack | Google Sheets | Freshdesk and more..
💬 I’m fast, reliable, and always aim for a 5-star customer experience. Available more than 40 hours weekly - full-time / part-time / weekends and ready to support your team long-term.
Let’s make your customers smile! 😄
Steps for completing your project
After purchasing the project, send requirements so Cha can start the project.
Delivery time starts when Cha receives requirements from you.
Cha works on your project following the steps below.
Revisions may occur after the delivery date.
Review Your Brand & Tools
I’ll familiarize myself with your brand voice, FAQs, and platforms to ensure consistency and accuracy.
Handle Customer Inquiries
I’ll respond to customer emails or chats professionally, aiming for quick and helpful resolutions.