You will get a reliable customer support and chat assistant
Project details
I will provide friendly and fast customer support via email or chat. Includes answering inquiries, tracking orders, and general assistance.
One client package: professional email campaigns, 12 emails/month (promo, order, follow-up) at $48.”
One client package: professional email campaigns, 12 emails/month (promo, order, follow-up) at $48.”
Purpose
BusinessIndustry
Ecommerce, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$20
|
Advanced
$48
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 5 days |
Number of Hours of Work | 1 | 1 | 3 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | ||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
Summary Report
(+ 1 Day)
+$15
Social Media Replies
(+ 1 Day)
+$10
Email Support
(+ 1 Day)
+$10
Live Chat Support
(+ 1 Day)
+$10Frequently asked questions
About Summer
E-commerce customer support service
chang le, China - 5:54 pm local time
Experienced in hospitality and retail service, comfortable handling inquiries, order issues, and email/chat responses in English.
Detail-oriented, patient, and familiar with the customer side of online business (previously operated a small travel store).
Available during lunch breaks, evenings (22:00–02:00), and weekends. Open to long-term cooperation.
Steps for completing your project
After purchasing the project, send requirements so Summer can start the project.
Delivery time starts when Summer receives requirements from you.
Summer works on your project following the steps below.
Revisions may occur after the delivery date.
Requirement Confirmation & Information Gathering
· After you place the order, please provide your store link, platform name (e.g., Amazon, Shopify), and specific service requirements (e.g., handling after-sale emails, managing live chat, creating an FAQ document). .
System Integration & Business Familiarization
· I will access your customer service system (like Zendesk, Gorgias, or the platform's backend) and dedicate time to familiarize myself with your products, pricing, shipping policies, etc.