You will get A Reliable Virtual Assistant for your business Needs
Project details
You're busy. You need someone who can jump in and take over the daily work that keeps your business moving. I offer full virtual assistance to help you handle the day to day work that keeps your business running smoothly, as well as administrative support and personal administration.
You’ll get hands-on help with everything from email communication and scheduling meetings to preparing presentations and managing draft correspondence. I’ll take over your communications and bring order to the chaos. I’ll keep your clients and team informed, updated, and connected.
I have the skills and previous work experience with the following:
✔️Data entry
✔️Executive Support
✔️Administrative Support & Virtual Assistance
✔️Tasks based on Hubspot, Trello, Asana, ClickUp, Monday.com, Kajabi, Thinkific, Airtable, Slack etc.
✔️CRM Setup and Automations
✔️Product listing on e-commerce stores
✔️Market Research
✔️Lead Generation
✔️MS Office & Google Workspace
✔️SOP writing & Business Process Documentation
✔️Internet Research
✔️Project Management and Documentation
✔️Email Communication
✔️Task Coordination
✔️Light Bookkeeping
I am 100% sure you will be satisfied with my work
You’ll get hands-on help with everything from email communication and scheduling meetings to preparing presentations and managing draft correspondence. I’ll take over your communications and bring order to the chaos. I’ll keep your clients and team informed, updated, and connected.
I have the skills and previous work experience with the following:
✔️Data entry
✔️Executive Support
✔️Administrative Support & Virtual Assistance
✔️Tasks based on Hubspot, Trello, Asana, ClickUp, Monday.com, Kajabi, Thinkific, Airtable, Slack etc.
✔️CRM Setup and Automations
✔️Product listing on e-commerce stores
✔️Market Research
✔️Lead Generation
✔️MS Office & Google Workspace
✔️SOP writing & Business Process Documentation
✔️Internet Research
✔️Project Management and Documentation
✔️Email Communication
✔️Task Coordination
✔️Light Bookkeeping
I am 100% sure you will be satisfied with my work
What's included
| Service Tiers |
Starter
$50
|
Standard
$200
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
General Project Consulting | - | - | - |
Define Project Goals | - | - | - |
Define Deliverables & KPIs | - | - | - |
Establish Schedule & Milestones | - | - | - |
Risk Management | - | - | - |
Resource Management | - | - | - |
Budget Management | - | - | - |
Project Reports | - | - | - |
Project Diagrams Provided | - | - | - |
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ML
Mhel L.
Jun 18, 2026
Paid Research Study: Corporate Card and Spend Management Decision-Makers in Middle East
CM
Claudia M.
Dec 27, 2025
STR Virtual Assistant & Property Management Airbnb, BDC & VRBO
AA
Adelina A.
Dec 8, 2025
Quick Zoom call
AH
Adam H.
Nov 24, 2025
Virtual Assistant Needed
Averil was a wonerful asset to our team while she worked with us. Highly recommended.
HR
Husam R.
Nov 24, 2025
Customer Service Calls and Follow up
Averil performed excellently in handling customer service and follow-up calls. She consistently submitted updates to keep me in the loop.. She was always punctual and demonstrated flexibility in managing the tasks. I highly recommend her for similar assignments.
About Averil
Operations & Customer Support VA | Property Management | Buildium, CRM
88%
Job Success
Dubai, United Arab Emirates - 3:34 am local time
I'm Averil, an operations and customer support virtual assistant with 5+ years of experience supporting property management companies, service-based businesses, and customer-focused teams. I help teams reduce their workload by handling the daily tasks that keep operations moving from customer inquiries and follow-ups to CRM updates, documentation, and process coordination.
My approach is simple: stay organized, communicate clearly, follow through consistently, and make sure nothing falls through the cracks.
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⭐ CUSTOMER SUPPORT & OPERATIONS SUPPORT
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I support businesses with their day-to-day customer communication and operational workflows, including:
• Managing customer inquiries through email, chat, phone, SMS, and messaging platforms
• Responding to customer questions and resolving issues professionally
• Managing support tickets and conversations using CRM/helpdesk systems
• Updating customer records and maintaining accurate information
• Handling follow-ups, reminders, and customer communication workflows
• Escalating urgent issues and ensuring requests are properly tracked
I understand that fast response times, accurate information, and professional communication directly impact customer satisfaction and retention.
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🏢 PROPERTY MANAGEMENT OPERATIONS
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Alongside my customer support experience, I specialize in supporting rental property operations for landlords and property management teams.
My experience includes:
• Tenant and resident communication
• Leasing support and application follow-ups
• Maintenance coordination and vendor communication
• Work order tracking and status updates
• Property records and document management
• Move-in coordination and resident onboarding
• Guest communication and short-term rental support
I have experience working with property management platforms, including Buildium, AppFolio, PropertyMe, Zillow Manager and other rental management systems.
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🗂️ ADMINISTRATIVE & EXECUTIVE SUPPORT
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I help businesses create structure behind the scenes through:
• Inbox and calendar management
• CRM organization and data management
• Reporting and documentation
• SOP creation and process improvement
• File organization and workflow management
• Team coordination and follow-ups
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🛠️ TOOLS & PLATFORMS
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Customer Support & CRM:
Intercom · Zendesk · HubSpot · CRM Platforms
Property Management:
Buildium · AppFolio · PropertyMe · DoorLoop · Rent Manager
Operations:
Google Workspace · Airtable · Notion · ClickUp · Asana · Slack · Trello
Communication:
Email · Phone Support · SMS · Chat Support
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WHY CLIENTS CHOOSE ME
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✔ 5+ years of experience supporting customers, teams, and property operations
✔ Strong written and verbal communication skills
✔ Detail-oriented with excellent follow-up habits
✔ Comfortable managing multiple priorities independently
✔ Experienced with CRM systems and operational workflows
✔ Reliable remote support that helps teams stay organized and responsive
Whether you need help managing customer conversations, improving daily workflows, or supporting property operations, I can provide the reliable operational support your business needs.
📩 Send me an invite, and let's discuss how I can support your team.
Your Ops/CS VA,
Averil
🕓 Available for long-term, short-term, and fixed contracts
Steps for completing your project
After purchasing the project, send requirements so Averil can start the project.
Delivery time starts when Averil receives requirements from you.
Averil works on your project following the steps below.
Revisions may occur after the delivery date.
Base on package
After receiving project details i will ensure it is done and send within the set duration