You will get A Smart Workflow Automation with Zapier, Monday.com , Airtable & Make.com
Rising Talent
Rising Talent
Project details
Are you a busy entrepreneur, coach, or Airbnb host struggling to stay on top of daily tasks? I’m here to help. As a highly reliable Virtual Assistant and experienced Airbnb Co-host, I provide organized, detail-oriented support that helps you reclaim your time and focus on what matters most.
From managing your inbox and scheduling meetings to handling guest communications and calendar updates, I deliver professional, timely service tailored to your unique workflow. Whether you need help with admin tasks, email/calendar organization, or short-term rental support, I’ve got you covered.
With experience in Google Workspace, Canva, and Airbnb platforms, I ensure smooth communication, prompt task handling, and peace of mind for my clients. You’ll receive regular updates and can trust that your operations are in capable hands.
Let’s simplify your workflow and take the stress out of your day-to-day operations. Choose the tier that fits your needs, and I’ll get started right away.
Looking forward to supporting your success
From managing your inbox and scheduling meetings to handling guest communications and calendar updates, I deliver professional, timely service tailored to your unique workflow. Whether you need help with admin tasks, email/calendar organization, or short-term rental support, I’ve got you covered.
With experience in Google Workspace, Canva, and Airbnb platforms, I ensure smooth communication, prompt task handling, and peace of mind for my clients. You’ll receive regular updates and can trust that your operations are in capable hands.
Let’s simplify your workflow and take the stress out of your day-to-day operations. Choose the tier that fits your needs, and I’ll get started right away.
Looking forward to supporting your success
Purpose
BusinessIndustry
Audio Services, Business Services & Consulting, Data Analytics, Ecommerce, Education, Environmental, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Real Estate, Retail & Wholesale, Software, Telecommunications, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$70
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 5 | 10 | 30 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$15 - $100
Additional Hour of Work
+$30
2 reviews
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AS
Adi S.
May 1, 2026
Sales Calls – Africa Business Development
Mercy is a great sales caller with attention to detail. She learns quickly and adapts according to feedback.
Highly recommend.
Highly recommend.
PD
Paula D.
Oct 30, 2025
Meditation/visualization Experiment Participant
About Vincent
Sales & Customer Service | Email & Live Chat | SDR/BDR | Cold Caller
100%
Job Success
Obosi, Nigeria - 5:33 pm local time
📌 95%+ Customer satisfaction | 30% Conversion increase | Faster and higher-quality booked appointments | High quality customer service.
Hi, I’m Mercy Theresa, but my clients call me Bestie, because I make your customer experience, sales pipeline, and outreach systems feel effortless, human, and results-driven.
I specialize in Customer Support, Sales Development (SDR/BDR), Cold Calling, Appointment Setting, CRM Pipeline Management, and Lead Qualification, I help businesses turn conversations into conversions.
My work consistently drives:
✔ 95%+ customer satisfaction
✔ 30% increase in sales conversions
✔ 75% appointment booking rate through strategic DM outreach
✔ Higher-quality booked appointments
✔ Stronger, organized, follow-up-driven sales pipelines
✔ High quality customer service
Whether you need a Receptionist, Customer Service Representative, Appointment Setter, DM Setter, Cold Caller, BDR/SDR, Real Estate Caller, or CRM Manager, I handle everything from lead qualification → appointment setting → follow-ups → customer support → ticket closing.
✔ 𝗖𝗹𝗶𝗲𝗻𝘁 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀
🔹 ATS Manufacturing: B2B Sales & Support
• Handled 50–60 B2B calls daily (Phone, Email, Live Chat)
• Increased conversions by 30%
• Managed eBay listings & FB Marketplace posts
• Performed outbound cold calling for wholesale buyers.
🔹 TSH Fashion Brand: E-commerce Support
• Supported 150+ monthly customer requests
• Achieved 95% satisfaction + 35% retention growth
• Managed orders, delivery tracking & product inquiries.
🔹 Afriment Digital: Admin & Community Support
• Reduced inbox backlog by 95%
• Improved response time by 20%
• Created automations using Monday & Zapier.
🔹US General Merchant Company
• Booked 75% of qualified leads through Instagram and LinkedIn DM outreach.
• Grew X, Instagram, and Selfany accounts by 30% through strategic social media management.
• Managed meeting schedules with seamless calendar coordination and zero conflicts.
✔𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀
• B2B & B2C Appointment Setter (Inbound + Outbound)
• SDR/BDR for SaaS, Tech, Real Estate & Service Businesses
• AI Cold Calling + Human Cold Calling Expert
• DM Outreach (Linkedin / Instagram) & Appointment Setting
• Real Estate Cold Caller (Agents, Investors, Brokers)
• Discovery Call Specialist
• CRM Pipeline Manager (HubSpot, Zoho, Pipedrive, Salesforce)
• Ticket Closer & Customer Support Executive
• Sales Operations & Follow-up Specialist
• Sales Outreach System Builder (Scripts, Cadences, Workflows)
Every call, chat, or email I handle is focused on rapport-building, qualification, objection handling, and closing the loop.
✔𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜 𝗢𝗳𝗳𝗲𝗿
• Customer Support (Phone • Email • Live Chat)
• Outbound & Inbound Cold Calling (B2B/B2C, Real Estate & Saas)
• Appointment Setting & Lead Qualification
• DM Outreach & Lead Nurturing (Linkedin | Instagram)
• Instagram DM Appointment Setting
• CRM & Pipeline Management (HubSpot, Zoho, Pipedrive, Salesforce)
• Ticket Handling & Order Support
• Sales Support + Follow-up Systems
• Real Estate & SaaS Cold Calling
• SDR & BDR Lead Generation
• AI-Assisted Cold Calling & Automation
• E-commerce Management (Shopify, eBay, Amazon)
• Workflow Automation & Process Optimization (Zapier, Manychat, Monday)
✔𝗛𝗼𝘄 𝗜 𝗛𝗲𝗹𝗽 𝗬𝗼𝘂 𝗪𝗶𝗻
— Turn cold leads into warm conversations & booked calls
— Manage support tickets, emails & live chats with empathy
— Build clean CRM pipelines (no lead slips through)
— Set up complete sales outreach systems
— Deliver reports & insights to keep your team aligned
— Streamline operations so your team focuses on closing deals
✔𝗧𝗼𝗼𝗹𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵
CRM & Support: HubSpot • Zendesk • Freshdesk • Zoho • Intercom
Calling & Communication: Aircall • RingCentral • Dialpad • WhatsApp Business • Dingtone • Slack • Zoom • Google Meet.
Scheduling: Calendly • Google Calendar • Outlook
Automation: Zapier • Monday • ManyChat • ClickUp
E-commerce: Shopify • Amazon • eBay
Sales: Pipedrive • Salesforce • Apollo • Lemlist
I adapt quickly from AI dialing tools to CRM platforms and SaaS dashboards.
✔𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲
• Customer-Focused: I turn frustrated users into loyal fans
• Confident Caller: Skilled in rapport, objection handling & conversions
• Data-Driven: I track metrics, optimize systems & improve performance
• Process-Oriented: I create workflows that save hours weekly
• Sales-Minded: Every conversation has a purpose
Let’s Grow Your Business Together
If you need a reliable Appointment Setter, SDR/BDR, Customer Support Specialist, AI/Cold Caller, or CRM Pipeline Manager who delivers measurable results…
I’m your Bestie😊,
Send a 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗼𝗿 𝗰𝗹𝗶𝗰𝗸 “𝗜𝗻𝘃𝗶𝘁𝗲 𝘁𝗼 𝗝𝗼𝗯” let’s build something amazing😊
Steps for completing your project
After purchasing the project, send requirements so Vincent can start the project.
Delivery time starts when Vincent receives requirements from you.
Vincent works on your project following the steps below.
Revisions may occur after the delivery date.
Reliable Virtual Assistant & Strategic Community Manager
Get expert help with email, calendar, data entry, and Airbnb guest support & Community Management. I offer reliable, detail-focused virtual assistance so you can stay organized and stress-free. Let’s simplify your workflow today!