You will get a reliable virtual assistant support for email and admin tasks
Rising Talent
Rising Talent
Project details
Are you overwhelmed with emails, customer messages, or daily tasks, and more?
You will get reliable virtual assistant support to manage your inbox, handle customer communication, and keep your business organized and running smoothly.
I focus on delivering fast, professional, and accurate support so you don’t miss important messages or waste time on repetitive tasks. I am proactive, detail-oriented, and easy to work with, ensuring everything is handled efficiently without constant supervision.
With experience in tools like Zendesk, Zoho, HubSpot, and Google Workspace, I can seamlessly support your operations and improve your workflow.
Let me handle the tasks while you focus on growing your business.
You will get reliable virtual assistant support to manage your inbox, handle customer communication, and keep your business organized and running smoothly.
I focus on delivering fast, professional, and accurate support so you don’t miss important messages or waste time on repetitive tasks. I am proactive, detail-oriented, and easy to work with, ensuring everything is handled efficiently without constant supervision.
With experience in tools like Zendesk, Zoho, HubSpot, and Google Workspace, I can seamlessly support your operations and improve your workflow.
Let me handle the tasks while you focus on growing your business.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Construction, Engineering, Food & Beverage, Hardware & Electronics, Manufacturing & Storage, Marketing & Advertising, Real Estate, Software, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$20
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Revisions | 1 | 2 | 4 |
Number of Hours of Work | 3 | 6 | 10 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | - | |
Travel Planning | - | - |
About Goodness
Virtual Assistant & Customer Support Specialist
Lagos, Nigeria - 10:00 am local time
If you’re looking for someone who is reliable, proactive, and can handle both your customer support and day-to-day operations without constant supervision, then you’re in the right place.
I’m a Virtual Assistant and Customer Support Specialist with a strong background in project management, technical sales, and operations, which means I don’t just complete tasks- I understand how businesses run and how to keep things moving efficiently.
I help businesses stay organized, respond to customers professionally, and maintain smooth daily operations.
Over the years, I have:
âś… Managed multiple tasks and operations across different teams and departments
âś… Handled customer inquiries, follow-ups, and complaints with a focus on satisfaction and retention
âś… Improved customer experience by being proactive, responsive, and solution-oriented
âś… Coordinated schedules, appointments, and workflows to ensure nothing falls through the cracks
âś… Supported businesses with admin tasks, communication, and process organization
My goal is to make your work easier, keep your customers happy, and help your business run smoothly behind the scenes. I take pride in being someone you can rely on, once I’m given a task, I own it and ensure it gets done properly.
What I Can Help You With
1. Customer Support
- Email and chat support
- Responding to customer inquiries
- Handling complaints and follow-ups
- Customer onboarding and retention
2. Virtual Assistance
- Email and calendar management
- Appointment scheduling
- Data entry and internet research
- File and workflow organization
3. Administrative & Operations Support
- CRM management (Zendesk, Zoho, HubSpot)
- Task tracking and coordination
- Process improvement and organization
- Team communication and support
Tools I’m Comfortable With:
Zendesk | Zoho | HubSpot | Trello | Jira | Slack | Google Workspace | Microsoft Office | Notion | Canva | CapCut | Photoshop| gamma ai| Carrd| Autocad| TIA Portal | Factory IO | etc
Why You Should Work With Me
âś… I communicate clearly and respond quickly
âś… I am highly organized and detail-oriented
âś… I take initiative and solve problems without waiting to be told
âś… I adapt quickly to new tools and systems
âś… I am committed to delivering quality work every time
Steps for completing your project
After purchasing the project, send requirements so Goodness can start the project.
Delivery time starts when Goodness receives requirements from you.
Goodness works on your project following the steps below.
Revisions may occur after the delivery date.
Project Purchase & Requirements
Client places order and provides project details
Review & Setup
I review the requirements and confirm understanding