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You will get a Remote Customer Support & Virtual Assistant

Orlando G.Status: Offline
Orlando G.
5.0
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Let a pro handle the details

Buy Customer Support services from Orlando, priced and ready to go.
Orlando G.Status: Offline
Orlando G.
5.0
Preview imagePreview image

Let a pro handle the details

Buy Customer Support services from Orlando, priced and ready to go.

Project details

I am a highly professional customer service representative and virtual assistant with over 8 years of experience across the medical, HVAC, e-commerce, and insurance industries. I excel in chat support, email management, inbound customer service, and setting sales appointments. Fluent in English with an American-like accent, I communicate clearly and professionally, adapting to your brand’s tone. I am seeking a long-term project where I can contribute my expertise, grow with the company, and consistently deliver exceptional results, ensuring your clients receive top-tier service every time.
Industry
Education
Language
English

What's included $400

These options are included with the project scope.

$400
  • Delivery Time 5 days
  • Number of Hours of Work 40
    • Social Media Replies
    • Email Support
    • Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$5.75

Frequently asked questions

5.0
1 review
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DB

Daniel B.
5.00
Sep 22, 2025
Call Center Rep – Inbound/Outbound (U.S. Accent Required, 40 Hrs/Week EST)
Orlando G.Status: Offline

About Orlando

Orlando G.Status: Offline
Customer Support Specialist | Calls, Email, Retention | 8+ Years Ex
5.0  (1 review)
Kingston, Jamaica - 5:23 pm local time
Hi, I’m Orlando, a reliable and empathetic customer service representative with over a year of experience in remote support roles. I’ve worked with companies like Conduent and Care Solace, assisting clients with insurance enrollments, prescription orders, appointment scheduling, and provider coordination.

My strengths include clear communication, patience, and problem-solving. I’m skilled in handling high volumes of live chat, email, and phone support while maintaining professionalism and a calm approach under pressure. I work well independently and am quick to adapt to new tools and systems (CRMs, help desks, etc.).

Key Skills:
✔ Customer Support (Phone, Chat, Email)
✔ Conflict Resolution
✔ Data Entry & CRM Tools
✔ Remote Work & Time Management
✔ Empathy-Driven Service

Education:
High School Diploma | Continuing professional development in customer care and communication

I take pride in creating positive customer experiences and building trust with every interaction. If you're looking for dependable support that puts people first, I’d love to work with you.

Steps for completing your project

After purchasing the project, send requirements so Orlando can start the project.

Delivery time starts when Orlando receives requirements from you.

Orlando works on your project following the steps below.

Revisions may occur after the delivery date.

Review Training Materials

Read and study all training guides, manuals, and resources provided to understand the job responsibilities, daily tasks, and company procedures.

Set Up Tools & Access

Log in to required software, email, CRM platforms, or other tools needed to perform tasks efficiently. Ensure all accounts are correctly configured.

Review the work, release payment, and leave feedback to Orlando.