You will get A Result-Driven Customer Support Specialist
Top Rated
Project details
Do you seek a Result-Oriented Customer Support Specialist who ensures every customer/client has an awesome experience with your brand? Hire me now to respond to your customers, build positive relationships with them, and promote brand loyalty. With me on your team, you can be assured of:
💎 Customer- Centric Assistance
💎Reliable and Proactive Support
💎Enhanced Customer Experience
💎Friendly and Polished Customer Support
💎Creative Resolution of Customer Inquiries
If you are ready to elevate your business with Result-driven customer service, hit the button now.
💎 Customer- Centric Assistance
💎Reliable and Proactive Support
💎Enhanced Customer Experience
💎Friendly and Polished Customer Support
💎Creative Resolution of Customer Inquiries
If you are ready to elevate your business with Result-driven customer service, hit the button now.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Events Planning, Fashion & Apparel, Food & Beverage, Hardware & Electronics, Lifestyle, Medical & Pharmaceutical, Nonprofit, Retail & Wholesale, Sports & Fitness, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$100
|
Advanced
$275
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 12 days |
Number of Hours of Work | 4 | 25 | 60 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Scriptwriting
(+ 2 Days)
+$7
Phone Support
(+ 2 Days)
+$10
8 reviews
(6)
(1)
(0)
(1)
(0)
This project doesn't have any reviews.
JR
Jannina R.
Jan 7, 2025
Customer Support Agent for a High-Volume Cosmetics Brand
SP
Sam P.
Jan 4, 2025
Customer Support & Shopify Orders Management
Osas worked for us in a customer service role and was a pleasure to have as part of our team. She was always timely and keen to work on any task given. Thank you for your help, Osas!
TW
Thomas W.
Nov 23, 2024
Live Chat / Zendesk Support - Sales Focused
KN
Kfir N.
Sep 2, 2024
Customer support
I worked with Osas for over 20 months, and unfortunately, my experience ended on a very negative note. Despite our long-term working relationship, Osas decided to leave with only 7 days' notice, leaving me without sufficient time to find a suitable replacement. This abrupt departure significantly impacted my business operations.
Furthermore, I discovered that during their time working with me, Osas was interviewing for other jobs behind my back, which I found to be very unprofessional and disappointing. Trust and transparency are crucial in any working relationship, and Osas failed to meet these basic expectations.
Furthermore, I discovered that during their time working with me, Osas was interviewing for other jobs behind my back, which I found to be very unprofessional and disappointing. Trust and transparency are crucial in any working relationship, and Osas failed to meet these basic expectations.
JW
Jasmine W.
Aug 25, 2024
Research and Data Entry Assistant
I worked with Osas on numerous occasions with customer service support and outreach and she did a fantastic job. I later rehired her for a research project but there were gaps with the quality of work completed despite being given detailed instructions. I would recommend her for customer support work, but would recommend additional conversation and daily check ins and updates if you have a research based project
About Osas
Experienced Customer Support Professional
94%
Job Success
Ikeja, Nigeria - 3:33 am local time
As an Seasoned Customer Support Specialist with over four years of experience supporting E-commerce brands, Health Tech, Nonprofits, and other corporate organizations, I am dedicated to ensuring seamless and high-quality customer experiences. I take pride in helping customers make informed decisions, improving customer loyalty and retention, and fostering brand recognition through exceptional service.
My top priority is to support busy entrepreneurs and organizations by managing and enhancing the customer support function. I’m skilled in creating and optimizing customer support processes to contribute to overall organizational success.
Core Skills:
💎 Customer Support Expertise
💎 Customer Onboarding & Post-Purchase Support
💎 Data Entry
💎 Multi-channel Support: Email, Phone, Chat and Social Media
💎 Development of Support Templates, Macros and Training materials
Tools & Platforms:
I am proficient in Gorgias, Reamaze, Zendesk, HubSpot, FreshDesk, LiveChat, Helpscout, Google Workspace, Microsoft Office, Zoom, Skype, Canva, Trello, Asana, HelpDocs, Slack, Discord, OpenPhone, AirCall, ReCharge, Google Translate, DeepL, and more.
I am a reliable, skilled professional committed to delivering quality service that exceeds expectations and helps grow your business. Thank you for considering me for your customer support needs.
📞 Let’s schedule a call to discuss how I can add value to your brand.
Best regards,
Osas
Steps for completing your project
After purchasing the project, send requirements so Osas can start the project.
Delivery time starts when Osas receives requirements from you.
Osas works on your project following the steps below.
Revisions may occur after the delivery date.
Client Purchases project and sends Requirements
Clients gives access to CRM tools and other related software