You will get a rockstar customer support agent!
You will get a rockstar customer support agent!
Project details
Customer-oriented, experienced and motivated Customer Service Representative.
Highly skilled in conflict resolution, advanced interpersonal skills, constantly educating myself to provide top customer service and support.
Voice, video, chat and emails.
Different English dialects aren't a problem for me, I can find common language with Australians, Glaswegians, Londoners, New Yorkers and southerners.
Experience with Zendesk
Fast internet connection, good hardware, fast response times and touch typing for the best productivity rate.
Thorough research is done before staring the task to know the smallest details about your service/product to be a confident and convincing when interacting with the customer.
Highly skilled in conflict resolution, advanced interpersonal skills, constantly educating myself to provide top customer service and support.
Voice, video, chat and emails.
Different English dialects aren't a problem for me, I can find common language with Australians, Glaswegians, Londoners, New Yorkers and southerners.
Experience with Zendesk
Fast internet connection, good hardware, fast response times and touch typing for the best productivity rate.
Thorough research is done before staring the task to know the smallest details about your service/product to be a confident and convincing when interacting with the customer.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$800
|
Standard
$1,600
|
Advanced
$3,200
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 30 days |
Number of Hours of Work | 40 | 80 | 160 |
Scriptwriting | |||
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Laila
Customer Support / Translations / Copywriting / Call Center
Riga, Latvia - 6:21 pm local time
Phone support, phone sales, chat support, email support.
E-commerce, medical, beauty, automotive,…
Steps for completing your project
After purchasing the project, send requirements so Laila can start the project.
Delivery time starts when Laila receives requirements from you.
Laila works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1: Gathering information
The first day on the job I will be learning everything there is to know about the services/products you offer, and acquainting myself with the software and other tools you are using.
Step 2: Working
Making sure all of your emails, calls and chats are answered in a timely manner.