You will get a set of rewritten Help Centre articles for clearer customer support
Project details
You’ll get a clearly structured and professionally rewritten Help Centre, focused on improving your customer experience and reducing support ticket volume. With experience supporting fintech startups like Countingup, I combine tone-appropriate writing with a support-first mindset. I’ll work with your brand voice and content goals to deliver easy-to-follow, help-ready articles that your users will actually read. Whether you’re updating existing content or building from scratch, I’ve got you covered.
Project Type
Data Entry, Customer SupportWhat's included
| Service Tiers |
Starter
$75
|
Standard
$140
|
Advanced
$210
|
|---|---|---|---|
| Delivery Time | 4 days | 6 days | 8 days |
Number of Revisions | 1 | 2 | 2 |
Optional add-ons
You can add these on the next page.
Additional Revision
+$15
Additional Category
(+ 2 Days)
+$60
Internal Linking
(+ 2 Days)
+$30Frequently asked questions
About Daniel
Help Centre Writer | CRM & Support System Specialist
London, United Kingdom - 1:53 am local time
I’ve worked with companies like ClearScore, Coconut, and Countingup, where I’ve led projects focused on:
• Help Centre audits and rewrites
• CRM data cleanup and segmentation
• Macro creation and tone-of-voice alignment
• Support automation and onboarding flows
I combine tech fluency with real-world experience to make support faster, smarter, and easier to navigate. Whether that’s rewriting your knowledge base, organising your CRM or rewriting macros.
If you’re looking to clean up your customer support workflows or improve how your users find help, I’d love to help.
Steps for completing your project
After purchasing the project, send requirements so Daniel can start the project.
Delivery time starts when Daniel receives requirements from you.
Daniel works on your project following the steps below.
Revisions may occur after the delivery date.
Content review + planning
I’ll review your current Help Centre or draft content (if available) and plan out the category structure and article priorities.
Rewrite & restructure content
I’ll rewrite your Help Centre articles within the categories you’ve selected, using clean, easy-to-read formatting and tone.