You will get a set up and well managed online community from scratch
Project details
I specialize in building and activating high-engagement digital communities that drive long-term value, not just numbers. Through Serenity Social Club and ALX Africa (Discord, WhatsApp, Circle), I’ve designed and managed communities where strategy, structure, and human behavior intersect to create consistent participation and retention. My work focuses on turning passive members into active contributors through intentional engagement systems, clear community architecture, and data-informed iteration that supports growth and monetization.
Project Type
Customer Support, OtherWhat's included
| Service Tiers |
Starter
$150
|
Standard
$350
|
Advanced
$650
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 30 days |
Number of Revisions | 1 | 2 | Unlimited |
Optional add-ons
You can add these on the next page.
Additional Revision
+$50Frequently asked questions
About Wanjiru
Event & Programme Manager | Community & Operations Specialist
Nairobi, Kenya - 5:54 am local time
At ALX Africa, I manage 20+ flagship events annually from career days to pan-African community activations, achieving 95%+ satisfaction ratings with zero critical incidents. I've coordinated teams of 10+, curated 15+ speakers per event, built KPI dashboards, and managed end-to-end logistics (venue, AV, catering, contingency planning).
I also founded Serenity Social Club, an immersive wellness community in Nairobi, where I own the full stack: event design, brand, content, email automation, and community growth.
What I bring to remote clients:
✔ End-to-end event and programme management
✔ Community building and member engagement strategy
✔ SOPs, onboarding systems, and operations documentation
✔ Stakeholder communications and reporting
✔ AI-augmented workflows (Claude, ChatGPT daily use)
I'm based in Nairobi, highly available for remote collaboration, and comfortable with async work across time zones.
Additionally I teach Kikuyu and Swahili so you can speak like a Native Kenyan.
Steps for completing your project
After purchasing the project, send requirements so Wanjiru can start the project.
Delivery time starts when Wanjiru receives requirements from you.
Wanjiru works on your project following the steps below.
Revisions may occur after the delivery date.
Project Steps
Discovery & alignment, community audit & strategy, platform setup & structure, engagement system & content creation, then ongoing management, optimization, and performance tracking with continuous improvements based on insights.