You will get a Tech-Integrated Home Care On-Call & Emergency Scheduling Specialist


Project details
This project provides on-call and emergency caregiver scheduling support for home care agencies using an advanced, integrated tech stack. It features a swift 60-minute response protocol to instantly manage unexpected caregiver call-outs, deploy automated open-shift text broadcasts via Phoebe, and securely engage field staff through Sensi. By tracking rotas and auditing hours in real-time inside WellSky, this service keeps shifts 100% covered while strictly eliminating premium overtime payouts and coordinating seamless operations across your entire office team over MS Teams.
Purpose
BusinessIndustry
WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$75
|
Standard
$200
|
Advanced
$450
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 24 | 72 | 168 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | |
Formatting & Clean Up | - | - | |
Project Management Support | - | - | |
Travel Planning | - | - | - |
Frequently asked questions
About Mary Beatrice
Home Care Virtual Assistant | Caregiver Recruiter & Scheduler
Talisay, Philippines - 5:33 am local time
Here is how I can support your home care agency:
🔹 CAREGIVER RECRUITMENT & ONBOARDING
• Sourcing candidates on Indeed, Facebook, and local channels
• Screening resumes for active certifications (CNA, HHA, PCA)
• Conducting initial phone screens and interview scheduling
• Coordinating background checks, drug tests, and document verification
🔹 SCHEDULING & SHIFT COORDINATION
• Matching client care plans with caregiver skill sets and availability
• Managing last-minute call-offs, open shifts, and emergency coverage
• Minimizing overtime costs while maximizing shift fulfillment
• Managing EVV (Electronic Visit Verification) alerts and attendance logs
🔹 SOFTWARE & TOOLS
• Home Care Platforms: WellSky, AxisCare, Phoebe, Acrobits (Softphone)
• Communication & CRM: Indeed, Zoom, Google Workspace, Slack, Sensi
Whether you need full-time staffing support or a reliable coordinator to manage day-to-day operations, I’m ready to hit the ground running. Let’s connect!
Steps for completing your project
After purchasing the project, send requirements so Mary Beatrice can start the project.
Delivery time starts when Mary Beatrice receives requirements from you.
Mary Beatrice works on your project following the steps below.
Revisions may occur after the delivery date.
Secure login access to WellSky, Sensi, Phoebe, and MS Teams.
Actively monitor WellSky for unexpected caregiver call-outs.

