You will get Reliable, Organized, and Efficient Administrative Support Services
Project details
I provide efficient, reliable, and tailored administrative support to help you streamline your tasks, stay organized, and focus on your priorities. My services are designed to save you time, reduce stress, and ensure your operations run smoothly. My work stands out due to my personalized approach, meticulous attention to detail, and commitment to excellence and delivering quality results on time. I prioritize confidentiality, adaptability, and efficiency to ensure your needs are met with professionalism and care.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$15
|
Advanced
$18
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 4 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 2 | 5 | 10 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | - | |
Travel Planning | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$5
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RB
Rahaman B.
Oct 31, 2024
LinkedIn & Facebook Outreach Specialist
She is good and hard working.
About Barakat
Customer Support Specialist | Operations VA | CRM & Sales Support
Ilorin, Nigeria - 3:18 am local time
That means you can hand me the customer message, the order issue, the CRM update, or the lead that needs follow-up—and I’ll handle it without treating each responsibility like a separate job.
Are you running a growing business where one person often needs to wear several hats? If you value someone who can learn your processes, adapt to new tools, solve customer problems, and take ownership of the details, we’ll probably work well together.
With 3+ years of experience supporting ecommerce and SaaS businesses, I’ve handled 80+ customer conversations daily while maintaining a 95%+ customer satisfaction rate.
I don’t limit my work to answering tickets. I look at what needs to happen next—whether that means checking an order, updating a CRM record, following up with a lead, resolving a customer issue, or completing an operational task.
Here’s where I can support your business:
🔗 Customer Support
Email, live chat, ticket management, customer inquiries, complaints, refunds, returns, order issues, and follow-ups.
🔗 Operations Support
Order processing, order tracking, data entry, research, documentation, administrative tasks, and day-to-day operational support.
🔗 CRM Management
Updating customer records, organizing information, tracking interactions, managing follow-ups, and keeping your CRM accurate and useful.
🔗 Sales Support
Lead follow-ups, prospect research, customer communication, pipeline updates, appointment coordination, and customer relationship management.
🔗 Ecommerce Support
Shopify store support, order management, refunds, returns, tracking, and customer communication.
Tools I’ve worked with:
Shopify | Zendesk | Gorgias | Freshdesk | Intercom | HubSpot | Salesforce | Pipedrive | Airtable | Notion | ClickUp | Trello | Asana | Monday | Google Workspace | Excel | Google Sheets
I’m comfortable stepping into an existing workflow, learning your SOPs and processes, and working independently without needing constant supervision.
If you need someone who can support your customers, keep your CRM organized, assist your sales process, and handle the operational details in between, send me a message.
Click “Invite to Job” or “Hire Me” above, and let’s talk about what you need help with and how I can become a useful part of your team.
Steps for completing your project
After purchasing the project, send requirements so Barakat can start the project.
Delivery time starts when Barakat receives requirements from you.
Barakat works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Client Requirements
Review the tasks details, instructions, and provided materials. Clarify any uncertainties with the client before starting
Set Up Tools and Workspace
Prepare all necessary software, templates, or platforms for the project