You will get A Technical Support Agent
Rising Talent
Rising Talent
Project details
You'll be getting a skilled and dedicated technical support agent for your team. I have hands-on experience providing customer support through email, live chat, and ticketing systems—handling everything from simple troubleshooting to complex technical issues.
My background includes working with top companies like Automattic and WP Bees, where I supported customers across multiple platforms, including Freshdesk, Zendesk, HubSpot, and Kustomer. I'm comfortable navigating different helpdesk systems and adapting to new tools quickly.
What sets me apart is my attention to detail and commitment to solving problems efficiently. I take pride in being thorough, responsive, and genuinely invested in helping users—whether it's a quick fix or an in-depth technical issue.
I’d love to bring this experience to your team and help deliver exceptional support to your customers. Let’s chat about how I can contribute!
My background includes working with top companies like Automattic and WP Bees, where I supported customers across multiple platforms, including Freshdesk, Zendesk, HubSpot, and Kustomer. I'm comfortable navigating different helpdesk systems and adapting to new tools quickly.
What sets me apart is my attention to detail and commitment to solving problems efficiently. I take pride in being thorough, responsive, and genuinely invested in helping users—whether it's a quick fix or an in-depth technical issue.
I’d love to bring this experience to your team and help deliver exceptional support to your customers. Let’s chat about how I can contribute!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included $15
These options are included with the project scope.
$15
- Delivery Time 1 day
- Number of Hours of Work 1
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
16 reviews
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This project doesn't have any reviews.
CH
Chris H.
May 1, 2026
Add your hours for the recent job
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Ukeme B.
Sep 12, 2025
Build my website hosted on SiteGround
Daniel did a great job with the website. I enjoyed working with him. His communication was top-notch, he met all deadlines, and his skills were strong. He willingly made changes to milestones that were already closed. I enjoyed working with Daniel and would recommend him to anyone. I will use him in the future for any additional jobs.
AK
Amy K.
Mar 14, 2025
wordpress website changes plus create 2 pdfs with correct font and multiple hyperlinks
Daniel did excellent work on my Wordpress website.
CH
Chris H.
Oct 28, 2024
WordPress Development Support
AK
Amy K.
Sep 20, 2024
fixing Next Gen gallery loading problem on WP site
About Daniel Munene
Tech Support /Expert WordPress Developer / WordPress Elementor Expert
100%
Job Success
Nairobi, Kenya - 12:37 pm local time
I am a dedicated Technical Support Specialist with over four years of experience resolving complex IT challenges and elevating customer experiences. Having worked with industry leaders like Automattic (the parent company of WordPress), WP Bees, and SkyluxTechnologies, I bring a deep, comprehensive understanding of web architecture, hosting, DNS management, and the broader WordPress ecosystem.
I thrive on troubleshooting difficult technical issues and utilizing platforms like Zendesk, Freshdesk, and Zoho to deliver seamless, efficient, and empathetic client support. Because I understand both the design and development principles behind the platforms I support, I am able to dig deeper into complex web issues and find highly effective solutions.
I am a self-driven, hardworking professional who genuinely loves turning technical frustrations into resolved tickets. During my tenure at Automattic, my dedication to user success was recognized with the following feedback:
"Daniel's aptitude for testing and diagnosing issues is incredible. He's been instrumental in assisting with investigations for difficult issues. He follows processes correctly and is very detail-oriented. Daniel has always exhibited a spirit of curiosity, asked questions when something doesn’t fit, and worked hard to find solutions for our users. He was a joy to work with—we'll surely miss Daniel and thank him profusely for his dedication to Tumblr users throughout the past two years!"
I am also a WordPress expert with extensive experience in page builders like Elementor, GeneratePress, Divi, Beaver Builder, Oxygen, Brizy, WP Bakery, SiteOrigin, and more, I offer the following services to create, customize, and optimize professional websites:
🚀Custom Website Development
✅Build responsive, pixel-perfect websites using Elementor, GeneratePress, Divi, Beaver ✅Builder, Oxygen, Brizy, WP Bakery, SiteOrigin, and more
✅Create lightweight, SEO-optimized sites with GeneratePress and Gutenberg Blocks.
✅Develop custom layouts with Beaver Builder, Brizy, WP Bakery, or SiteOrigin.
🚀Theme Customization
✅Wordpress theme customization for Elementor, GeneratePress, Divi, Beaver Builder, Oxygen, ✅Brizy, WP Bakery, SiteOrigin, and more
✅Customize GeneratePress themes for performance and branding consistency.
✅Modify theme layouts to match yourt branding and design requirements.
✅Adjust theme templates for advanced functionality and dynamic content integration.
🚀Page Builder Issue Fixes
✅Fix CSS issues in Elementor for consistent styling across devices.
✅Resolve Divi Builder module conflicts and layout misalignments.
✅Debug WP Bakery shortcode errors and frontend editor glitches.
✅Correct Beaver Builder responsiveness issues and module overlaps.
✅Troubleshoot Brizy design rendering problems and widget functionality.
✅Fix SiteOrigin widget alignment and compatibility issues.
✅Address Oxygen dynamic data and CSS/JS loading errors.
🚀Performance Optimization
✅Optimize your WordPress websites for faster load times using caching and asset cleanup.
✅Enhance your WordPress sites with minified CSS/JS and image optimization.
✅Improve your WordPress website speed by reducing bloat and optimizing database queries.
✅Boost your WordPress site performance with custom code cleanup and lazy loading.
🚀Plugin Integration and Troubleshooting
✅Integrate plugins seamlessly with WordPress builder and template layouts.
✅Resolve plugin conflicts affecting different WordPress themes functionality.
✅Configure WooCommerce, Yoast SEO, or ACF with your WordPress or advanced features.
🚀Responsive Design Fixes
✅Ensure mobile responsiveness for your WordPress or WooCommerce Site
✅Adjust your WordPress theme breakpoints for tablet and mobile displays.
✅Fix your WordPress mobile menu and spacing issues.
✅Optimize your WordPress theme designs for cross-device compatibility.
🚀Error Resolution and Debugging
✅Fix white screen of death or 404 errors on WordPress sites
✅Resolve your WordPress sites PHP errors or JavaScript conflicts.
✅Debug your WordPress sites widget loading issues.
✅Troubleshoot your WordPress sites database connection errors.
✅With my expertise, I can deliver fast, reliable, and high-quality solutions tailored to your needs, ensuring your WordPress site performs flawlessly and meets your business goals.
Why Work With Me?
✔ Top-Rated Plus – Proven track record of excellence.
✔ Data-Driven Approach – Power BI & Fabric for smarter insights.
✔ Full-Cycle Support – From troubleshooting to analytics & automation.
✔ Web Dev & Tech Support Combo – A rare blend of skills for holistic solutions.
🚀 Let’s take your project to the next level—message me today!
Steps for completing your project
After purchasing the project, send requirements so Daniel Munene can start the project.
Delivery time starts when Daniel Munene receives requirements from you.
Daniel Munene works on your project following the steps below.
Revisions may occur after the delivery date.
We will discuss the length of the project