You will get a time-saving new email system for customer service

Project details
I will deliver macros that boost CSAT scores and reduce headache for your reps.
Why choose me?
I've spent years in customer service, and as such I know how to write macros that don't just sound like canned emails. Your team's new emails will show the customer how much you care. Your reps will deal with less headache from disgruntled customers or lack of understanding on the part of the customer. I focus on making sure that company policy is clearly outlined where applicable and using an empathetic tone while writing.
Why choose me?
I've spent years in customer service, and as such I know how to write macros that don't just sound like canned emails. Your team's new emails will show the customer how much you care. Your reps will deal with less headache from disgruntled customers or lack of understanding on the part of the customer. I focus on making sure that company policy is clearly outlined where applicable and using an empathetic tone while writing.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$30
|
Advanced
$65
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 3 | 7 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | - |
Email Support | - | ||
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$15 - $30About Elaine
Writer | Virtual Assistant | Customer Service Pro
Kentwood, United States - 5:09 am local time
What I can do for You:
• Virtual assistant tasks (email handling, data entry, scheduling)
• Friendly, efficient customer support (chat, email, or phone)
• Writing/editing blog posts, product descriptions, or web content
• Organizing files, spreadsheets, and online systems
• Closing over-the-phone sales
I’m quick to learn new tools and programs, reliable with deadlines, and easy to work with. I’m delivering professional-quality work.
Let’s make your day easier—message me and tell me what you need!
Steps for completing your project
After purchasing the project, send requirements so Elaine can start the project.
Delivery time starts when Elaine receives requirements from you.
Elaine works on your project following the steps below.
Revisions may occur after the delivery date.
Reviewing Old Macros
Right now, I'm looking into what your company already uses to ensure I understand your goals.
Receive Company Policy From Client
