You will get a Top notch Virtual Assistant services

Segun O.Status: Offline
Segun O. Segun O.
5.0
Top Rated

Let a pro handle the details

Buy Administration services from Segun, priced and ready to go.
Segun O.Status: Offline
Segun O. Segun O.
5.0
Top Rated

Let a pro handle the details

Buy Administration services from Segun, priced and ready to go.

Project details

You will get a professional virtual assistant service that will remotely manage the administrative aspects of your business or the' your personal life.
Managing schedules, arranging meetings, performing research, planning itineraries and conducting other administrative duties.
Purpose
Business
Industry
Animals & Pets, Beauty & Cosmetics, Cryptocurrency & Blockchain, Ecommerce, Education, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Lifestyle, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Software, Sports & Fitness, Transportation & Automotive, Video Services, Wellness, Writing & Publishing
Language
English

What's included $45

These options are included with the project scope.

$45
  • Delivery Time 1 day
  • Number of Hours of Work 6
5.0
1 review
100% Complete
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

MS

Mike S.
5.00
Sep 11, 2023
Business Assistant - Full Time Segun was very helpful and was very responsive! Thank you!
Segun O.Status: Offline

About Segun

Segun O.Status: Offline
Customer Success | Retention & Growth Strategist | 8+ Years Ex
100% Job Success
5.0  (1 review)
Lagos, Nigeria - 7:46 am local time
I am a results-driven Customer Success Manager with over 8 years of experience helping businesses improve retention, increase lifetime value, and strengthen client relationships.

My expertise goes beyond handling support requests; I develop strategic customer success frameworks that improve engagement, reduce churn, and drive long-term growth.

I specialize in:

Customer onboarding & lifecycle management

Churn reduction strategies

Complaint resolution & escalation management

Customer retention & loyalty programs

Process improvement & support optimization

Cross-functional collaboration with sales & operations teams

With strong communication and active listening skills, I anticipate client needs before they become problems. I focus on turning customer interactions into growth opportunities while maintaining a seamless, high-quality experience.

Throughout my career, I have worked across industries, including fintech, crypto, e-commerce, and digital services, and have adapted quickly to fast-paced, high-demand environments.

My approach is data-informed, relationship-focused, and growth-oriented.

If you're looking for a Customer Success Manager who understands that retention is the foundation of scalable growth, let’s connect.

Steps for completing your project

After purchasing the project, send requirements so Segun can start the project.

Delivery time starts when Segun receives requirements from you.

Segun works on your project following the steps below.

Revisions may occur after the delivery date.

Onboarding

Details of your business and the list of tasks that needs to be completed daily.

Review the work, release payment, and leave feedback to Segun.