You will get A Top Rated Virtual Assistant and Customer Service Representative
Project details
Looking for reliable virtual administrative assistance and exceptional customer service? With over 3 years of experience, I excel in streamlining operations, email management, calendar management, and customer support to boost overall satisfaction. From scheduling and data entry to handling client communication with care, in your brand's voice, I ensure your business operates smoothly. My priority is providing top-notch customer service and ensuring your clients receive the best support possible. Let me help you manage tasks efficiently and keep your customers happy!
Customer Service / Administrative Support
Lead Generation
CRM Automation / Management
Customer Retention
Order Processing
Email, Phone, and Live Chat Support
Customer Inquiries
Order Tracking
Email Management
Sales
Scheduling
Data Entry
Research
Workflow Automation
Client Communication
Calendar Management
Problem-Solving
Troubleshooting
Customer Service / Administrative Support
Lead Generation
CRM Automation / Management
Customer Retention
Order Processing
Email, Phone, and Live Chat Support
Customer Inquiries
Order Tracking
Email Management
Sales
Scheduling
Data Entry
Research
Workflow Automation
Client Communication
Calendar Management
Problem-Solving
Troubleshooting
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$100
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 30 days |
Number of Hours of Work | 9 | 25 | 40 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$4
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PD
Paula D.
Nov 8, 2025
Meditation/visualization experiment participant
About Odunayo
Virtual Assistant for Healthcare, Wellness & Tech Startup Founders
Lagos, Nigeria - 11:00 pm local time
With over 4 years of experience, I’ve supported more than 15 businesses across mental health, wellness, and tech startups. From day-to-day admin tasks and client communication to EMR management and social media visibility, I provide seamless, behind-the-scenes support that keeps your operations efficient and your brand consistent online — so you can focus on your clients and business growth.
"Working with Ayo was one of the best decisions I made for my business. She seamlessly managed my EMR system, and kept my schedule organized — all while helping me grow my presence on social media. I am now earning more, working less, and feeling more fufilled in my work, I couldn't have done it without her". One of my happy clients
- Dr. Marta J. Mental Wellness Therapist
✅ What I Can Help You With:
For Healthcare & Wellness Professionals (Psychologists, Therapists, Coaches):
Appointment scheduling & reminders (Acuity, Calendly, SimplePractice, Jane)
Client onboarding, forms, and intake processing
Inbox & calendar management
EMR support & secure client data entry
Social media management (Instagram, Facebook, LinkedIn)
Content planning, caption writing, scheduling (Canva, Buffer, Later)
Engaging with followers, replying to DMs/comments
Newsletter setup and basic email marketing (Mailchimp, ConvertKit)
For Tech Startup Founders & Entrepreneurs:
Inbox zero & calendar management (Gmail, Outlook, Slack)
Social media content creation & scheduling (Twitter/X, LinkedIn, Instagram)
CRM updates and lead tracking (HubSpot, Airtable, Pipedrive)
Pitch deck formatting, market research, team coordination (Notion, Trello, ClickUp)
Community engagement & brand presence building
🛠️ Tools I Use Daily:
Google Workspace, Microsoft 365, Slack, Zoom
SimplePractice, TheraNest, Jane, Practice Better
Canva, Buffer, Later, Hootsuite, Mailchimp
ClickUp, Trello, Notion, Asana
HubSpot, Airtable, Pipedrive, Dubsado
💡 Why Clients Work With Me:
Proactive communicator who anticipates needs
Experience supporting wellness and tech clients
Tech-savvy + empathetic + organized
Trusted with sensitive client info and confidential data
Ready to offload the tasks slowing you down?
Let’s make your back office AND your brand stronger — send me a message today.
Your:
social media manager for therapists
Instagram manager for wellness coach
LinkedIn support for tech founders
social media VA for startups
healthcare admin assistant
mental health VA
calendar and email management
Steps for completing your project
After purchasing the project, send requirements so Odunayo can start the project.
Delivery time starts when Odunayo receives requirements from you.
Odunayo works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation & Requirement Gathering
I will schedule a meeting with you to fully understand the scope of your business, customer service needs, and administrative tasks. We'll clarify your objectives, expectations, and any specific tools or platforms you use.
Product / Bussiness Knoeledge
I will immediately about your product, services, or key workflows.