You will get a very reliable eCommerce store manager for Shopify /Ecwid/Amazon.
Project details
Shopify, Ecwid, Amazon , Ebay eCommerce Virtual assistant
You deserve the best quality of work and I am here to deliver that. I am an experienced eCommerce store manager and let me help you and take your business to the next level. I have 7 years of experience as a customer service and 3 years of experience as eCommerce store manager with experience of using both Shopify and Ecwid.
With my experience and knowledge in eCommerce, I ensure to deliver 100% results. I can perform a variety of tasks for your online store.
Here are some of the things I can help you as a Virtual Assistant:
Inventory Management
Product Uploads/listing
Product research / Product sourcing
Order Processing / Fulfillments
SKU management
Disputes/Chargeback management
Refunds/Returns
SKU management
Customer service (chat, email, phone)
Create banner and product images / basic Photoshop
Sales reports
Google sheets
All other types of services you need is something we can discuss.
I can take on additional tasks, make sure to communicate openly with me and I am willing to learn.
Rest assured that I'll be meeting your end goals and elevate your business to next level.
I look forward to our partnership!
You deserve the best quality of work and I am here to deliver that. I am an experienced eCommerce store manager and let me help you and take your business to the next level. I have 7 years of experience as a customer service and 3 years of experience as eCommerce store manager with experience of using both Shopify and Ecwid.
With my experience and knowledge in eCommerce, I ensure to deliver 100% results. I can perform a variety of tasks for your online store.
Here are some of the things I can help you as a Virtual Assistant:
Inventory Management
Product Uploads/listing
Product research / Product sourcing
Order Processing / Fulfillments
SKU management
Disputes/Chargeback management
Refunds/Returns
SKU management
Customer service (chat, email, phone)
Create banner and product images / basic Photoshop
Sales reports
Google sheets
All other types of services you need is something we can discuss.
I can take on additional tasks, make sure to communicate openly with me and I am willing to learn.
Rest assured that I'll be meeting your end goals and elevate your business to next level.
I look forward to our partnership!
Industry
Arts, Business, Ecommerce, Health & Wellness, Kids & Family, Logistics & Supply Chain Management, Manufacturing, Retail & Wholesale, Society & Culture, Sports & RecreationPlatform
Amazon, Ecwid, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$15
|
Advanced
$25
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 1 | 1 | 1 |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7
3 reviews
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This project doesn't have any reviews.
HA
Halit A.
Jan 10, 2024
eCommerce Store Manager + Customer Service Representative + Sales Associate [Shopify Store]
His attention to details is very well appreciated, he is a great customer support agent! Thank you Jonas.
JG
Joan G.
Mar 21, 2022
Recruitment Specialist for Linkedin Leads Generation
JG
Jamiah G.
Mar 21, 2022
B2b Cold calling / Lead Generator / Appointment setter
He is a very good worker and efficient.
About Jonas
Ecommerce Operations Specialist | Shopify | Order Management
Manila, Philippines - 11:29 am local time
I'm an Ecommerce Operations Specialist with 4+ years of hands-on ecommerce experience and 12+ years in customer service, helping businesses streamline daily operations, improve customer experience, and manage the complete order lifecycle across Shopify, Acumatica, and Ecwid.
I've supported ecommerce businesses in the fashion, jewelry, custom signage, delivery partner merchandise, and agricultural industries, giving me experience working with both high-volume operations and specialized product catalogs.
Here's how I can help your business:
✔ Shopify Store Management
✔ Order Fulfillment
✔ Order Processing
✔ Inventory management
✔ SKU Creation
✔ Shipping & Logistics Coordination
✔ Returns, Refunds & Chargebacks
✔ Payment Dispute Resolution
✔ Customer Support
✔ Email Support
✔ Administrative Support
✔ Product Listings
✔ Search Engine Optimization
Platforms & Tools
• Shopify
• Acumatica
• Ecwid
• Zendesk and Georgias
• WhatsApp Business
• Microsoft Office
• Google Workspace
• Basic Adobe Photoshop
What makes me different?
I don't simply complete assigned tasks, I look for opportunities to improve workflows and customer experience.
I take ownership of my work, communicate proactively, and pay close attention to detail. Whether it's processing hundreds of orders accurately, resolving complex customer issues, coordinating with warehouses, or improving internal processes, my goal is always the same: helping your business operate more efficiently while providing an outstanding customer experience.
If you're looking for someone who can become a reliable extension of your ecommerce team rather than just another virtual assistant, I'd love to discuss how I can support your business.
Let's connect!
Steps for completing your project
After purchasing the project, send requirements so Jonas can start the project.
Delivery time starts when Jonas receives requirements from you.
Jonas works on your project following the steps below.
Revisions may occur after the delivery date.
eCommerce store manager
Hi client, Once you grant me access I will start right away. You do not have to give me trainings for both Shopify and Ecwid, but I might need further information if your store is Amazon. For further questions feel free to message me. Thanks!