You will get a virtual assistant for customer support and admin tasks
Project details
I provide professional and reliable customer support services to help businesses handle customer inquiries efficiently. I ensure clear communication, fast response handling and a positive customer experience. My goal is to help businesses maintain satisfied customers while improving service quality and trust
Target Country
United States, United Kingdom, CanadaWhat's included
| Service Tiers |
Starter
$5
|
Standard
$10
|
Advanced
$20
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Projects | 1 | 1 | 1 |
General Project Consulting | - | - | - |
Define Project Goals | - | - | - |
Define Deliverables & KPIs | - | - | - |
Establish Schedule & Milestones | - | - | - |
Risk Management | - | - | - |
Resource Management | - | - | - |
Budget Management | - | - | - |
Project Reports | - | - | - |
Project Diagrams Provided | - | - | - |
Frequently asked questions
About Leo
Customer Support and Chat Moderator/Live Chat and Community management
Nairobi, Kenya - 8:59 pm local time
I have experience working in online chat based roles where i assisted customers, responded to inquiries, resolved issues efficiently and maintained a positive use experience. I am skilled in managing multiple conversations at once while staying accurate, polite and professional.
My strength include strong communication skills, fast typing ability, attention to details and the ability to remain calm and professional when handling different types of customers. I am fluent in English and Swahili which allows me to support a wide range of users.
I am committed to delivering high quality customer service, maintaining safe online communities and helping business provide excellent user experiences
Steps for completing your project
After purchasing the project, send requirements so Leo can start the project.
Delivery time starts when Leo receives requirements from you.
Leo works on your project following the steps below.
Revisions may occur after the delivery date.
2
I review the requirements and confirm details
3
Begin working on the task and handle customer support professionally