You will get a Virtual Email Support Assistant
Rising Talent
Rising Talent
Project details
I will help you gainn full control of your inbox with a clear, efficient system designed for productivity and peace of mind.
I will help you streamline your inbox and design a workflow that makes communication faster and stress-free
I will help you streamline your inbox and design a workflow that makes communication faster and stress-free
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Education, Events Planning, Fashion & Apparel, Food & Beverage, Lifestyle, Logistics & Supply Chain Management, Sports & FitnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$100
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 3 days | 2 days | 1 day |
Number of Hours of Work | 4 | 10 | 20 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Wunmi
Virtual Assistant | Administrative Support | Customer Support |
Ibadan, Nigeria - 5:55 pm local time
With 3+ years of experience in administrative support, data organization, and customer communication, I streamline daily workflows so nothing falls through the cracks.
My Services includes:
1. Increased Efficiency: Streamline administrative workflows, reducing client workload by up to 30% and ensuring tasks are completed ahead of deadlines
2. Calendar & Email Management: Manage busy schedules and inboxes for multiple clients simultaneously, eliminating conflicts and improving overall team productivity.
3. Customer & Client Support: Schedule and manage social media posts across platforms, create visually appealing content that boost engagement.
4. Data management & Research: organize and maintain databases, conducted market research, and prepare actionable report for informed business decisions.
5. Document & File Organization: Create, format, and maintain documents, and digital files, ensuring easy access and professional presentation.
6. Process Improvement; Identify and automate repetitive administrative tasks, save clients valuable time each week.
7. CRM & Data Management: Zendesk, clickup, Trello, Calendy, Asana.
8. AI Tools & Automation: ChatGPt for faster workflow.
Results You Can Expect
* 20-30% time savings on daily admin workload
* Faster task turnaround and improved communication flow
* A more organized, stress-free workday
* Managed calendar appointments
* Increased client mindset positively 30%
Why You Would Love Working With Me:
* I am proactive, detail oriented,responsible, deadline driven, and highly reliable and responsive
* Strong & Excellent Customer Service Skills (phone, email, chat)
* I am adaptable, quick to learn tools , processes and strategies.
* Comfortable working accross time zones and handling confidential data
Skills & Expertise:
Administrative & Organizational Skills
• Email and calendar management (Gmail, Outlook, Google Calendar)
• Data entry and data base management (Excel, Google sheets, Air table)
• Document Creation, formatting, and file organization (Google Docs, Microsoft Office)
• Task and Project Management (Trello, Asana, Clickup)
• File sharing and cloud management (Google Drive, Dropbox)
Communication & Client Support
• Professional client correspondence via email, slack, zoom, and teams
• Customer support and ticket management (zendesk, intercom)
• Managing clients relationship and inquiries efficiently Productivity & Workflow Optimization
• Streamlining processes and automation repetitive tasks
• Implementing productivity tools for efficiency
• Maintaining organization and prioritization of tasks Key Traits & Soft Skills
• Detail-oriented and highly organized * Proactive and solution focused
• Reliable, adaptable, and professional
• Excellent time management and multitasking abilities
Specialties
• Virtual Assistant for Social Media
• Executive Virtual Assistance for Startups & Entrepreneurs * Customer & Client Support * Administrative Support
• Data Entry & Transcription
• Social Media Management Bookkeeping
Hire me, and you will gain a dedicated, detail-oriented professional who takes pride in delivering high quality work, on time, every time.
Steps for completing your project
After purchasing the project, send requirements so Wunmi can start the project.
Delivery time starts when Wunmi receives requirements from you.
Wunmi works on your project following the steps below.
Revisions may occur after the delivery date.
Inbox Audit
1. Analyze inbox categories and clutter level 2. Note recurring senders, spam, and unread messages