You will get a Votiko's Quick, efficient and accurate 24/7 Email Support services today
Rising Talent
Project details
Note: Before placing an order, please send a message and describe your project requirements. If you place an order directly with us, we may decline it.
More customers equal more email support inquiries, and a growing online business means more customers. We assist our clients in managing their email workload by increasing response rates and guaranteeing that all emails are answered within a set timeframe.
Our dedicated representatives will respond to your emails 24/7. Even if your offices are closed for the day or the weekend, your customers can anticipate prompt service.
We seamlessly connect with your people, processes, and technology. We've utilized most major CRM solutions. We can scale from a 10-person team to 200 agents in two months, depending on your needs. In three weeks, we can get from contract to live with our extensive implementation experience.
How Can We Help You?
Cut Email Support Costs
Boost Customer Satisfaction
Scale Your Email Support
Drive Sales Through Support
We Cover the Full Support Lifecycle :
Presales
Product Support
Customer Retention
Billing and Account Management
Cross-Selling and Upselling
try our email support service, Contact us today!
More customers equal more email support inquiries, and a growing online business means more customers. We assist our clients in managing their email workload by increasing response rates and guaranteeing that all emails are answered within a set timeframe.
Our dedicated representatives will respond to your emails 24/7. Even if your offices are closed for the day or the weekend, your customers can anticipate prompt service.
We seamlessly connect with your people, processes, and technology. We've utilized most major CRM solutions. We can scale from a 10-person team to 200 agents in two months, depending on your needs. In three weeks, we can get from contract to live with our extensive implementation experience.
How Can We Help You?
Cut Email Support Costs
Boost Customer Satisfaction
Scale Your Email Support
Drive Sales Through Support
We Cover the Full Support Lifecycle :
Presales
Product Support
Customer Retention
Billing and Account Management
Cross-Selling and Upselling
try our email support service, Contact us today!
Purpose
BusinessIndustry
Agriculture, Architecture & Interior Design, Arts & Design, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$480
|
Standard
$960
|
Advanced
$1,900
|
|---|---|---|---|
| Delivery Time | 15 days | 30 days | 60 days |
Number of Hours of Work | 80 | 160 | 320 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
59 reviews
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This project doesn't have any reviews.
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Chris M.
Feb 23, 2024
You will get High-Quality Call Handling Services for 2022
MI
Margarita I.
Dec 8, 2023
You will get a well-organized and affordable cold calling services
This team did a great job at following our directions and really flexible at trying to work with our company. Also communication was outstanding. We will consider them again for future projects.
ID
Inder D.
Jan 10, 2023
Customer Service Rep (Full Time)
HA
Himanshu A.
Oct 18, 2021
Virtual Assistant
Great freelancer and amazing working with him....HIghly recommended!!
About Nirav
24/7 Customer Support Team | Live Chat, Email & Phone Support
100%
Job Success
Surat, India - 3:05 am local time
I help businesses provide professional customer support through phone, live chat, email, helpdesk tickets, and virtual assistant services. With more than 12 years of experience and a dedicated team of trained customer service representatives, we support businesses across the USA, Canada, UK, Australia, and other international markets.
Whether you need full-time customer support coverage, after-hours support, overflow call handling, live chat agents, email support specialists, or virtual assistants, we can quickly build a team based on your requirements.
Our services include:
✔ 24/7 Customer Support
✔ Customer Service & Customer Care
✔ Live Chat Support
✔ Email Support
✔ Phone Support
✔ Help Desk Support
✔ Virtual Assistant Services
✔ Airbnb Guest Support
✔ Property Management Support
✔ Appointment Scheduling
✔ Order Processing
✔ Inbound Call Handling
✔ Customer Retention & Follow-Up
✔ Back Office Support
✔ Multilingual Customer Support
Our team has experience working with startups, eCommerce brands, SaaS companies, Airbnb hosts, property management companies, healthcare organizations, insurance companies, and service-based businesses.
We are comfortable working with Zendesk, Freshdesk, Intercom, HubSpot, Salesforce, Zoho, Gorgias, Help Scout, Slack, Microsoft Teams, Google Workspace, and other customer support platforms.
Why clients choose us:
• 12+ Years of Industry Experience
• Dedicated Customer Support Teams
• 24/7 Coverage Available
• Fast Response Times
• Quality Assurance & Team Supervision
• Scalable Support Operations
• Professional English-Speaking Representatives
• Proven Upwork Track Record
If you are looking for a dependable customer support partner who can improve customer satisfaction, reduce response times, and represent your business professionally, let's discuss your requirements.
Steps for completing your project
After purchasing the project, send requirements so Nirav can start the project.
Delivery time starts when Nirav receives requirements from you.
Nirav works on your project following the steps below.
Revisions may occur after the delivery date.
The first draft of the Email templates
We will create Email response templates as per client requirements.
Number of Email tickets resolved
We will resolve email tickets as per client expectations.