You will get A Well-Rounded Customer Service Representative For Your Business
Project details
With nine years in customer service, my edge lies in a proven track record of delivering exceptional support. I've honed my skills in handling various situations and going above and beyond for customers. What sets my project apart is my knack for understanding client needs, taking initiative, and building strong, long-lasting customer connections.
Purpose
BusinessIndustry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Fashion & Apparel, Food & Beverage, Gaming, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Media & Entertainment, Music, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$80
|
Standard
$275
|
Advanced
$950
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 28 days |
Number of Hours of Work | 8 | 20 | 100 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
38 reviews
(35)
(3)
(0)
(0)
(0)
JD
Jamelia D.
Jan 1, 2024
Excellent communication, very diligent and keen to overdeliver.
JD
Jamelia D.
Jan 1, 2024
You will get A Well-Rounded Customer Service Representative For Your Business
Excellent communication, very diligent and keen to overdeliver.
GH
Gesche H.
Nov 22, 2023
Admin & Design Support
Kadesha is an extremely reliable admin who deeply cares about her work and the people she supports. She goes above and beyond to get the work done. We also don’t know anyone with a better attitude than, Kadesha. Thank you for all your contributions, Kadesha.
GH
Gesche H.
Jul 25, 2022
Administrative Design Support
Kadesha did a phenomenal job with this assignment. In fact she secured the highest score we allocated to candidates for this assignment.
NF
Nikita F.
Jul 18, 2021
Assistant to help process and assess large amount of qualitative information
It's been fantastic to work with Kadesha! All the work was done on time and to an excellent standard, plus communication was great throughout. Thank you, Kadesha!
KD
Katrina D.
Nov 28, 2020
Convert Facebook Lives to blog posts
About Kadesha
Savvy Virtual Assistant | Customer & Project Support
100%
Job Success
St. Catherine, Jamaica - 12:45 am local time
Hi, I’m Kadesha — a professional Virtual Assistant with over 10 years of experience in customer support, project coordination, and operations management. I specialize in helping small businesses and growing brands streamline communication, stay organized, and keep their customers happy.
Whether it’s handling customer inquiries, managing emails, scheduling, Shopify, or TikTok Shop support, or ensuring projects run smoothly behind the scenes, I bring a proactive mindset and a can-do attitude to every task.
✨ What I Can Help You With:
✅ Customer Support (Email, Chat, Shopify, TikTok Shop, PayPal Disputes)
✅ Virtual Assistance (Inbox Management, Scheduling, Admin Support)
✅ Project Coordination (Organizing timelines, delegating tasks, follow-ups)
✅ Operations Support (SOPs, team coordination, backend systems)
✅ Data Entry, Research, and Report Creation
🧩 Why Clients Love Working With Me:
✔️ Friendly, professional, and reliable
✔️ Detail-oriented and highly organized
✔️ Fast learner – ready to adapt to your systems and tools
✔️ Great communication and quick turnaround
✔️ I treat your business like my own
🛠 Tools I Work With:
Gmail / Google Workspace
Zendesk / Zoho Desk / Gorgias / CXT
Shopify / TikTok Shop / PayPal / Woocommerce
Slack, ClickUp, Trello
Excel, Google Sheets, Canva
ChatGPT, Loom, and more!
Ready to lighten your workload?
Let’s connect. I’d love to support your business and help you focus on what matters most.
Steps for completing your project
After purchasing the project, send requirements so Kadesha can start the project.
Delivery time starts when Kadesha receives requirements from you.
Kadesha works on your project following the steps below.
Revisions may occur after the delivery date.
Log in to platforms and softwares
Log in to the platforms and software used by the client.
Review training documents and videos
Review training documents and videos to familiarize myself with the client's products and or services. Review company policies and guidelines.