You will get a Zendesk Dashboard Setup

Name: You will get a Zendesk Dashboard Setup
Availability: InStock

Munira A.

Munira A.

Project details

I will design and build a customized Zendesk Explore dashboard tailored to your team’s needs. Instead of guessing how your support is performing, you’ll get clear, real-time visibility into ticket volume, resolution times, SLAs, and CSAT. The result: less guesswork, faster responses, and more satisfied customers.

Project Type

Customer Support

What's included

Service Tiers	Starter $200	Standard $350	Advanced $500
Delivery Time	3 days	5 days	2 days
Number of Revisions	0	0	0

About Munira

Zendesk Specialist | Operations & Customer Experience Consultant

Accra, Ghana - 9:20 pm local time

I help startups and organizations turn messy customer support into smooth, scalable systems. With 4+ years in operations, I’ve built Zendesk dashboards, trained international teams, and restructured processes that cut ticket resolution times by 80% and doubled scalability.

Here’s what I can do for you:

Zendesk setup & optimization: Automations, triggers, macros, workflows, dashboards.

Customer support process audits: Identify gaps, reduce resolution times, and boost CSAT.

Analytics & reporting: Build clear dashboards in Zendesk, Notion, or Google Sheets.

Team coaching & training: Turn new hires into top performers in weeks, not months.

Virtual operations support: Notion systems, documentation, and project coordination.

Some wins from my past work:

Increased team scalability from 45% to 95% after leading a full process review.

Cut median ticket resolution time from 10 hours to 0.5 hours through workflow fixes.

Reduced escalated tickets by 80% by training and mentoring team members.

Delivered support to 300+ customers per day while keeping CSAT at 4.3.

I’m not just a support rep; I build systems that scale. Whether you’re a busy founder drowning in tickets or a team that needs structure, I’ll help you save time, retain customers, and focus on growth.

Steps for completing your project

After purchasing the project, send requirements so Munira can start the project.

Delivery time starts when Munira receives requirements from you.

Munira works on your project following the steps below.

Revisions may occur after the delivery date.

Initial Review

– Assess your Zendesk setup and confirm key metrics.

Dashboard Build

– Create custom Explore dashboards with clean, actionable visuals.