You will get a calmer, structured workday, finally built around how you think.
Rising Talent
Project details
Morning, afternoon & evening check-ins
Up to 3 tasks per day
Task breakdown + productivity guidance
Accountability + progress tracking
Up to 3 tasks per day
Task breakdown + productivity guidance
Accountability + progress tracking
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Events Planning, Fashion & Apparel, Financial Services, Government & Public Sector, Lifestyle, Marketing & Advertising, Media & Entertainment, Nonprofit, Photography, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$25
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
3 reviews
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ZS
Zachary S.
Mar 17, 2025
iOS App Download & Verification Task – Multiple Countries
SS
Sweet Essence S.
Jan 23, 2025
Trial EA Task
Esther is a highly skilled and detail-oriented professional who delivered exceptional results. Her proactive approach, strong organizational skills, and ability to navigate complex workflows make her a standout. I’m excited to collaborate with her further!
JU
Jerry U.
May 1, 2024
Customer support agent
Ms Esther is a great teach player, all the tickets I have on the cue was resolves, no more issues, and my clients reported how she answers calls on the first rings and always ready to politely respond to the clients and resolve their issues, my customers said they enjoyed her assistance at every level and I am therefor recommending her to any one that wishes for her services. Her english was very clean and professionalism was excellent. I am grateful for her support to my team
About Esther
Sales & Customer Success Specialist | Business Dev. | Client Relations
100%
Job Success
Abuja, Nigeria - 1:15 am local time
With 8 years of experience across banking, sales, customer service, marketing, retail, and wellness, I've worked across the full customer lifecycle — from prospecting and lead generation to sales, onboarding, customer support, retention, account management, and repeat business.
My experience combines the commercial side of sales with the relationship side of customer success.
At United Bank for Africa, I built and managed a customer portfolio exceeding ₦700M in deposits, opened 4,500+ retail and corporate accounts, consistently achieved 100–120% of monthly acquisition targets, and grew customer relationships through consultative selling, cross-selling, referrals, and proactive follow-up.
In a UK marketing agency, I managed outbound prospecting across email, LinkedIn, and social media, reaching 100–120 prospects weekly, contributing to a 20–25% increase in Sales Qualified Leads and booking 12–15 qualified discovery calls monthly. I also managed client communications, CRM records, follow-ups, and meeting coordination.
Most recently, supporting a US-based spa business, I handled 40–70 customer interactions daily across phone, email, WhatsApp, Instagram, and Facebook, maintained 90%+ First Contact Resolution, coordinated 50+ appointments weekly, reduced no-shows by 20%, and supported 95%+ customer satisfaction.
How I can support your business:
𝐒𝐚𝐥𝐞𝐬 & 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭:
✔ Lead generation and prospecting
✔ Cold calling and warm calling
✔ Email and LinkedIn outreach
✔ Lead qualification and appointment setting
✔ B2B & B2C sales
✔ Consultative selling and product/service recommendations
✔ Cross-selling and upselling
✔ Pipeline and CRM management
✔ Follow-ups and sales conversion
𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 & 𝐒𝐮𝐩𝐩𝐨𝐫𝐭:
✔ Customer onboarding and account support
✔ Customer relationship management
✔ Issue resolution and complaint handling
✔ Customer retention and re-engagement
✔ Proactive customer follow-up
✔ Customer satisfaction and experience
✔ Email, phone, chat and social media support
✔ Appointment and account management
𝐆𝐫𝐨𝐰𝐭𝐡 & 𝐂𝐥𝐢𝐞𝐧𝐭 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬:
✔ Identifying customer and revenue opportunities
✔ Account growth and relationship development
✔ Customer feedback and retention insights
✔ Referral generation
✔ Client communication and stakeholder coordination
✔ Supporting partnerships and business development initiatives
Tools:
HubSpot | Salesforce | Apollo | LinkedIn Sales Navigator | ZoomInfo | Fresha CRM | Zendesk | GoHighLevel | WhatsApp Business | Meta Business Suite | Google Workspace | Microsoft Office | Slack | ClickUp | Asana | Trello | Monday-com | Calendly | Zoom | Ring Central
What makes me different is that I understand that winning a customer is only the beginning. I focus on creating a positive experience after the sale, solving problems quickly, staying connected, identifying opportunities to add value, and turning satisfied customers into repeat clients and referrals.
If you need someone who can generate opportunities, close sales, support customers, strengthen relationships, and contribute to long-term growth, I'd love to hear about your goals.
Let's turn more prospects into customers — and more customers into loyal clients.
𝙏𝙖𝙡𝙠 𝙨𝙤𝙤𝙣 — 𝙀𝙨𝙩𝙝𝙚𝙧
Steps for completing your project
After purchasing the project, send requirements so Esther can start the project.
Delivery time starts when Esther receives requirements from you.
Esther works on your project following the steps below.
Revisions may occur after the delivery date.
How we'll work together
Share up to 3 tasks each day. I’ll provide a morning breakdown, an afternoon check-in, step-by-step guidance, and an evening review—plus ongoing accountability and simple progress tracking to keep you consistent.