You will get Admin and Customer Support service for your business/startup
Project details
As a skilled Virtual Assistant, I provide comprehensive support in administrative tasks, project management, and customer service. From managing schedules, emails, and data entry to coordinating projects with tools like JIRA and ensuring timely completion, I handle it all. I also address customer inquiries with prompt, accurate responses, maintaining high satisfaction levels. My goals to streamline your operations and support your success with tailored, efficient assistance. Let’s work together to achieve your business objectives!
Purpose
BusinessIndustry
Ecommerce, Education, Logistics & Supply Chain Management, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$7
|
Advanced
$9
|
|---|---|---|---|
| Delivery Time | 7 days | 15 days | 25 days |
Number of Hours of Work | 30 | 40 | 40 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
About Kanti Vivek
Virtual Assistant | Project Management | AI Chatbot testing
Bengaluru, India - 4:51 pm local time
With over six years of comprehensive experience across FMCG, ED-tech, and IT industries, I bring a wealth of knowledge and versatility to every project. My roles have ranged from Project Manager and Jira Management Associate to Executive Assistant and LMS Content Associate. This diverse background has honed my skills in managing complex tasks and collaborating effectively with stakeholders.
I pride myself on my organized, self-driven approach, keen attention to detail, and commitment to delivering high-quality outcomes that exceed client expectations. For example, I played a pivotal role in streamlining communication between the sales team and the Head of Programs, resulting in a 50% reduction in turnaround time for solutions.
𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:
✅ 𝗔𝗜 𝗖𝗵𝗮𝘁𝗯𝗼𝘁 𝗣𝗿𝗼𝗷𝗲𝗰𝘁: Assisted in clearing 200 bugs, enabling a multi-lingual bot for a government agency to launch successfully with over a million hits. This involved creating process flows, task management in Jira, and team coordination.
✅ 𝗠𝘂𝗹𝘁𝗶-𝗟𝗶𝗻𝗴𝘂𝗮𝗹 𝗕𝗼𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Contributed to the development of a bot available in English and Hindi. This project required extensive collaboration with a cross-functional team, including UX designers, UI developers, and content managers.
𝗖𝗼𝗿𝗲 𝗔𝗿𝗲𝗮𝘀 𝗼𝗳 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲:
🔹 𝑪𝒍𝒊𝒆𝒏𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕
🔹 𝑺𝒄𝒉𝒆𝒅𝒖𝒍𝒊𝒏𝒈
🔹 𝑺𝒕𝒂𝒌𝒆𝒉𝒐𝒍𝒅𝒆𝒓 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕
🔹 𝑾𝒐𝒓𝒌𝒇𝒍𝒐𝒘 𝑨𝒖𝒕𝒐𝒎𝒂𝒕𝒊𝒐𝒏
🔹 𝑺𝑶𝑷 𝑪𝒓𝒆𝒂𝒕𝒊𝒐𝒏
🔹 𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 𝑺𝒚𝒔𝒕𝒆𝒎𝒔
🔹 𝑷𝒉𝒐𝒏𝒆, 𝑬𝒎𝒂𝒊𝒍, 𝒂𝒏𝒅 𝑪𝒉𝒂𝒕 𝑺𝒖𝒑𝒑𝒐𝒓𝒕
🔹 𝑫𝒂𝒕𝒂 𝑬𝒏𝒕𝒓𝒚
🔹 𝑨𝒅𝒎𝒊𝒏𝒊𝒔𝒕𝒓𝒂𝒕𝒊𝒐𝒏 & 𝒎𝒐𝒓𝒆!
𝗧𝗼𝗼𝗹𝘀 𝗣𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝘁 𝗜𝗻:
🔹 𝑮𝒐𝒐𝒈𝒍𝒆 𝑺𝒉𝒆𝒆𝒕𝒔
🔹 𝑱𝑰𝑹𝑨
🔹 𝑺𝒎𝒂𝒓𝒕𝒔𝒉𝒆𝒆𝒕
🔹 𝑺𝒍𝒂𝒄𝒌
🔹 𝑴𝒊𝒄𝒓𝒐𝒔𝒐𝒇𝒕 𝑶𝒇𝒇𝒊𝒄𝒆
𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:
✅ Google Project Management Professional Certificate (Issued: March 2023, Certification ID: W2MPK6DNX2CH)
✅ Lean Six Sigma Yellow Belt Certification (Issued: August 2020, Certification ID: CERT/MTS/LSS/YB 026/0820)
My adaptability, quick learning, and effective team communication have been instrumental in my success.
Whether it's developing new products, managing training programs, or creating SOPs, I am dedicated to achieving excellence and delivering results.
Let’s connect and see how I can contribute to your next project!
Steps for completing your project
After purchasing the project, send requirements so Kanti Vivek can start the project.
Delivery time starts when Kanti Vivek receives requirements from you.
Kanti Vivek works on your project following the steps below.
Revisions may occur after the delivery date.
Client assigns task
While task is assigned a detailed document containing end to end details of the project is needed, along with a brain storming session
Documentation of the Knowledge Transfer + Google sheets (processes setup)
I create an SOP along with process flow and the required Google sheets for tracking purpose