You will get Admin / Customer Service and Support for Social Media, Email, E-Commerce
Project details
Customer Service Specialist with 2+ years of experience supporting EdTech and SaaS startups. I help businesses deliver human-centered, fast, and reliable customer support across chat, email, e-commece, and social media. Skilled in using CRM tools like Zoho and Zendesk, I make sure every customer feels heard and every issue gets solved efficiently. Ensure to turn every chat into a positive customer experience that keeps people coming back to your business.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Fashion & Apparel, Financial Services, Food & Beverage, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Nonprofit, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included $30
These options are included with the project scope.
$30
- Delivery Time 1 day
- Number of Hours of Work 1
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
About Alfi
Customer Support | Bahasa Indonesia Translation | Proofreading
Yogyakarta, Indonesia - 11:23 pm local time
With Bachelor of Arts degree in Indonesian literature and trained in English linguistics, I bring a deeper understanding of how language influences trust, perception, and customer behavior.
Main services I offer:
✔ Text-message customer support (WhatsApp, Chat, Email, etc.)
✔ Translation and localization (EN ↔ ID)
✔ Editing and Proofreading (EN & ID)
I aim to help you deliver clear messages, handle customers efficiently, and communicate in a voice that feels human and trustworthy.
Steps for completing your project
After purchasing the project, send requirements so Alfi can start the project.
Delivery time starts when Alfi receives requirements from you.
Alfi works on your project following the steps below.
Revisions may occur after the delivery date.
How We Can Handling Job Together
1. I'll understanding your business 2. Setup & give me access 3. Client response handling review 4. I’ll record and track my work 5. I’ll adjust my responses to match your expectations even better.