You will get Admin & Customer Support > Virtual Assistant > Customer Support
Project details
I will be your reliable and professional Virtual Assistant, helping you manage emails, calendars, data entry, research, and customer support. With attention to detail and strong communication, I’ll ensure your daily tasks are handled efficiently, giving you more time to focus on growing your business. Whether you need short-term support or ongoing assistance, I provide tailored solutions to keep your operations running smoothly. My goal is to deliver high-quality work, on time, with complete confidentiality.
Purpose
BusinessIndustry
Data Analytics, Environmental, Marketing & Advertising, Real Estate, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$65
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 20 | 30 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | - | - | |
Live Chat Support | - | - | - |
Frequently asked questions
About Francisca
virtual assistant
Nairobi, Kenya - 1:20 am local time
Are you overwhelmed with daily tasks that take your focus away from growing your business? I’m here to help. I am a dedicated and detail-oriented Virtual Assistant with proven experience supporting entrepreneurs, small businesses, and busy professionals in managing their workflows efficiently.
🔹 What I Can Do for You
Administrative Support: Calendar management, travel planning, document organization, data entry, transcription.
Customer Service: Email and chat support, CRM management, responding to inquiries professionally.
Research & Data Management: Online research, lead generation, database creation, and reporting.
Social Media Support: Content scheduling, basic graphics, post engagement, and account monitoring.
🔹 Sample Projects Completed
✔ Assisted a digital marketing agency in organizing 200+ client leads in HubSpot, improving follow-up efficiency by 35%.
✔ Managed email inbox and calendar for a business coach, reducing missed appointments and increasing productivity.
✔ Conducted market research for a startup, providing a competitor analysis report that helped refine their marketing strategy.
✔ Supported an e-commerce store with order tracking & customer inquiries, ensuring a smooth shopping experience for their clients.
🔹 Why Choose Me?
✅ Professional, reliable, and adaptable to new tools and systems
✅ Excellent communication skills and client-focused approach
✅ Committed to accuracy, efficiency, and delivering tasks on time
Let me handle the operational tasks while you focus on growth. Together, we can make your work easier and your business more productive.
📩 Send me a message today—I’d love to discuss how I can support your goals.
Steps for completing your project
After purchasing the project, send requirements so Francisca can start the project.
Delivery time starts when Francisca receives requirements from you.
Francisca works on your project following the steps below.
Revisions may occur after the delivery date.
requirement Gathering
I’ll gather your requirements, plan the workflow, and execute tasks with accuracy. You’ll receive progress updates, final delivery in your preferred format, and revisions if needed to ensure full satisfaction.