You will get your CRM, customer support, and client follow-up
Top Rated
Project details
The project is focused on providing efficient and reliable customer services to help streamline your operations and save you time.
By taking these tasks off your plate, I’ll help you focus on high-priority areas of your business while ensuring that day-to-day operations run smoothly. I’ll use proven tools and workflows to deliver consistent, high-quality results, keeping you updated on progress and maintaining clear communication throughout the process.
This service is designed to simplify your workload, boost productivity, and give you peace of mind knowing that everything is handled efficiently. Let me know your specific requirements, and we’ll create a plan that works best for you.
By taking these tasks off your plate, I’ll help you focus on high-priority areas of your business while ensuring that day-to-day operations run smoothly. I’ll use proven tools and workflows to deliver consistent, high-quality results, keeping you updated on progress and maintaining clear communication throughout the process.
This service is designed to simplify your workload, boost productivity, and give you peace of mind knowing that everything is handled efficiently. Let me know your specific requirements, and we’ll create a plan that works best for you.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Construction, Cybersecurity, Ecommerce, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, Transportation & AutomotiveLanguage
EnglishWhat's included
| Service Tiers |
Starter
$45
|
Standard
$150
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 2 days | 7 days | 14 days |
Number of Revisions | 2 | 3 | 5 |
Number of Hours of Work | 5 | 20 | 50 |
Basic Photo Editing | - | - | |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | ||
Travel Planning | - | - |
Optional add-ons
You can add these on the next page.
Additional Revision
+$20Frequently asked questions
9 reviews
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This project doesn't have any reviews.
GO
Genesis O.
May 22, 2026
Website Tester
Saratu is a hard worker and extremely patient when it comes to dealing with me who’s already somewhat difficult to work for. We have other projects together and I highly recommend you bring her on board for your work.
BY
Brandon Y.
Mar 5, 2026
Customer Success Specialist for Modern Healthcare Software
Saratu is an exceptional contractor to work with. She delivered projects on time. She was an excellent communicator and very open to improving.
GW
Giselle W.
Nov 26, 2025
125 Needed for Reading/Response Project - Omega (Nov-Dec, 2025)
Saratu completed the work efficiently and was friendly and easy to work with.
PD
Paula D.
Oct 7, 2025
Meditation/visualization Experiment Participant
KS
Kelsha S.
Sep 6, 2025
Sales Representative & Administrative Assistant
Saratu supported me as an assistant across two companies and contributed in both administrative and client-facing tasks. She is responsive, polite, and carries herself with professionalism. She assisted with outreach, organization, and documentation, and I appreciated her willingness to step in where needed.
I recommend her for roles that value dedication, clear communication, and consistent effort.
I recommend her for roles that value dedication, clear communication, and consistent effort.
About Saratu
SaaS Customer Support | Chat, Email & Client Onboarding
100%
Job Success
Port Harcourt, Nigeria - 3:15 pm local time
I’ve supported healthcare software teams, founders, and growing businesses by:
• Improving client response time by 40%
• Managing 600+ customer support hours
• Maintaining 99% CRM and reporting accuracy
• Supporting recurring workflows with zero missed deadlines
Here’s how I can support your business:
• Customer onboarding & client communication
• CRM setup, cleanup & automation
• Pipeline and lead follow-up management
• Customer support coordination
• Email workflow automation
• Task and operations management
• Administrative support & workflow organization
Tools:
Zendesk | HubSpot | Salesforce | Intercom | ClickUp | Trello | Asana | Slack | Gmail | Outlook | Excel | Canva
I’m proactive, organized, and committed to creating systems that improve response times, reduce manual work, and help businesses retain customers.
If you need reliable customer success and CRM support, send me an invite or message, I’d love to discuss your workflow and business goals.
Steps for completing your project
After purchasing the project, send requirements so Saratu can start the project.
Delivery time starts when Saratu receives requirements from you.
Saratu works on your project following the steps below.
Revisions may occur after the delivery date.
Receive key information
Identify specific tasks. Confirm tools and platforms. Establish KPIs.
Create a Detailed Plan and set up tools
Outline all tasks and prioritize based on urgency and importance. Create a schedule or workflow . Set key deliverables and timelines for review and approval. Gain access to required tools, platforms, and accounts securely.