You will get Administrative Support & Customer Service
Project details
What sets me apart is my experience providing digital customer support through multiple channels like chat, email, and WhatsApp Business, always ensuring clear and organized communication. I’m highly detail-oriented, proactive, and quick to adapt to each client’s workflow. For this project, I can offer reliable virtual assistance, handling tasks efficiently while maintaining a professional and personalized approach for your clients.
Purpose
BusinessIndustry
Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Energy, Events Planning, Fashion & Apparel, Food & Beverage, Legal, Lifestyle, Marketing & Advertising, Media & Entertainment, Music, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Telecommunications, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
SpanishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$10
|
Advanced
$20
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Live Chat Support
(+ 1 Day)
+$5About Jhoana
Virtual Assistant | Administrative Support & Live Chat
Santiago, Chile - 4:28 pm local time
Let me help you bring structure, clarity, and calm to your daily operations.
I'm a Spanish-speaking Virtual Assistant with over 6 years of experience in customer service, task coordination, and inbox management — both in English and Spanish. I've supported companies like Claro Chile with customer benefits, tickets, and internal processes.
Here’s what I can take off your plate:
✅ Customer support via email, live chat, and ticket platforms (Zendesk, WhatsApp, Blip)
✅ Inbox and calendar organization using Notion, Trello, and Google Workspace
✅ Digital document sorting, simple reports, and admin assistance
I’m proactive, organized, and solution-oriented. If there’s something I don’t know, I’ll learn it — fast. That’s how I built every skill I offer today.
🎯 My goal: for you to feel lighter, clearer, and supported by someone you can rely on.
Fluent in Spanish | Intermediate English | 100% Remote
Let’s talk and see how I can support you and your business.
Steps for completing your project
After purchasing the project, send requirements so Jhoana can start the project.
Delivery time starts when Jhoana receives requirements from you.
Jhoana works on your project following the steps below.
Revisions may occur after the delivery date.
Follow-up and support
After project completion, I’m available for any questions or minor adjustments to ensure everything continues running smoothly.