You will get Administrative & customer support virtual Assistant
Project details
This engagement provides dedicated customer and administrative support through three flexible tiers.
Starter Plan ($150): 5 hours of support, 5 data verifications, and 48-hour task completion for essential assistance.
Standard Plan ($250): 10 hours of support, 15 data verifications, and 24-hour turnaround for proactive partnership.
Advanced Plan ($350): 20 hours of support, 30 data verifications, and same-day service for comprehensive business support.
All tiers include CRM management, customer communication, and administrative tasks with specified revision cycles to ensure quality and accuracy.
Starter Plan ($150): 5 hours of support, 5 data verifications, and 48-hour task completion for essential assistance.
Standard Plan ($250): 10 hours of support, 15 data verifications, and 24-hour turnaround for proactive partnership.
Advanced Plan ($350): 20 hours of support, 30 data verifications, and same-day service for comprehensive business support.
All tiers include CRM management, customer communication, and administrative tasks with specified revision cycles to ensure quality and accuracy.
Industry
Agriculture, Animals & Pets, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$250
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 48 days | 24 days | 6 days |
Number of Revisions | 1 | 2 | 20 |
Number of Hours of Work | 5 | 10 | 20 |
Number of Citations | 5 | 15 | 25 |
Graph or Table Creation | |||
Formatting & Clean Up | |||
Professional Journal Citations | - | - | - |
Summary |
Optional add-ons
You can add these on the next page.
Additional Revision
+$150
Additional Hour of Work
+$150About Peace
Customer Support Specialist/ Helpdesk,Livechat & Email support.
Calabar, Nigeria - 11:35 pm local time
Hi there! I'm Peace, a proactive and empathetic Customer Support Specialist ready to bring my dedication and fast-learning skills to your team. While I have less than a year of professional experience, I have built a strong foundation in providing high-quality virtual support, specifically trained for U.S.-based clientele.
I am adept at managing customer communications across key channels like phone, email, and live chat, with a focus on making every customer feel heard and valued. I am a quick learner, proficient in using CRM tools, and committed to delivering efficient, friendly service that reflects positively on your brand.
I am excited to contribute to businesses by handling inquiries, scheduling appointments, managing data, and supporting overall customer satisfaction from day one.
What I Offer:
Multi-Channel Support: Professional handling of phone, email, and live chat communications.
Administrative Efficiency: Accurate appointment scheduling, calendar management, and data entry.
CRM & Tool Proficiency: Quick to learn and utilize platforms like HubSpot, Zoho, or Salesforce.
Customer-Focused Mindset: A natural helper with strong communication skills, patience, and empathy.
Reliable Support: Fast response times and a commitment to clear, professional interaction.
I am seeking an opportunity to grow with a company where I can apply my skills, learn quickly, and become a valuable asset to your customer service team. Let's connect to discuss how I can help support your customers and contribute to your success!
Steps for completing your project
After purchasing the project, send requirements so Peace can start the project.
Delivery time starts when Peace receives requirements from you.
Peace works on your project following the steps below.
Revisions may occur after the delivery date.
Kick-off & Onboarding
We will schedule a 30-minute video call to meet each other. You will provide all necessary logins for CRM and tools (e.g., helpdesk software). You will share brand guides, task instructions, and introduce us to our main point of contact.
Task Execution (Ongoing)
Submit tasks through your preferred channel. We'll complete work within your package hours (5/10/20 monthly) and delivery timeframe (48/24/same-day), using citations (5/15/30 monthly) for quality verification.