You will get AI Copilot for Customer Support - Turn Every Agent into Your Best Agent
Project details
Transform your customer support with AI Copilot—an intelligent system that empowers your agents to resolve tickets 50% faster with 40% deflection and +25 CSAT improvement. We'll integrate with your existing helpdesk, provide instant AI-powered response suggestions, intelligent ticket triage, self-service automation, and real-time quality coaching. Our comprehensive implementation includes setup, team training, workflow configuration, and ongoing optimization over 3-5 weeks. You'll see measurable results in agent productivity, customer satisfaction, and cost per ticket within the first month.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Financial Services, Marketing & Advertising, Media & Entertainment, Retail & WholesaleWhat's included
| Service Tiers |
Starter
$4,000
|
Standard
$10,000
|
Advanced
$18,000
|
|---|---|---|---|
| Delivery Time | 21 days | 28 days | 35 days |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
Frequently asked questions
About Matt
Senior Full-Stack Engineer | Angular & Node.js Expert | 10+ Years Ente
Las Vegas, United States - 2:18 am local time
I've spent the last decade architecting full-stack systems for Fortune 500 companies. The pattern is always the same: clients come with complex problems (real-time dashboards, offline-tolerant systems, multi-tenant architecture). I solve them. Usually ahead of schedule.
What I deliver:
- Production-grade Angular/Node.js systems handling thousands of concurrent users
- Resilient cloud infrastructure (AWS/Azure) with CI/CD pipelines that don't break
- Data visualization dashboards that make complex data intuitive
- Code that's actually maintainable 6 months from now
Recent wins:
Charter Communications (real-time analytics dashboards) | United Airlines (offline-tolerant kiosks) | Disney/FOX (enterprise-scale employee/payment tracking)
Right now: If you're looking for someone who'll own the technical architecture—not just code—let's talk.
Steps for completing your project
After purchasing the project, send requirements so Matt can start the project.
Delivery time starts when Matt receives requirements from you.
Matt works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery & Integration Setup
We'll connect your helpdesk, sync knowledge sources, configure SSO, and begin initial AI training on your historical tickets and support data.
Training & Pilot Testing
We'll customize your brand voice, run pilot tests with your team, configure workflows, and gather feedback for fine-tuning the AI model to your needs.