You will get AI Customer Support Agent with RAG, OpenAI & Human Handoff
Top Rated
Top Rated
Project details
Developed an AI-powered customer support agent using OpenAI, LangGraph, and RAG architecture. The system answers customer inquiries by retrieving relevant information from company knowledge bases, maintains conversation context, and escalates complex cases to human agents. Features include document ingestion, vector search, support ticket creation, analytics dashboard, and human handoff workflows. Built with React, Node.js, PostgreSQL, PGVector, and AWS.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Data Analytics, Ecommerce, Education, Engineering, Events Planning, Fashion & Apparel, Government & Public Sector, Legal, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$299
|
Standard
$799
|
Advanced
$1,499
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 15 days |
Number of Hours of Work | 15 | 35 | 60 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$150 - $450
36 reviews
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JD
John D.
May 8, 2026
AWS Lambda Developer for QA Timestamp Verification
I highly recommend Allie for AWS and serverless development work. He worked with our team to develop QA functions using AWS Lambda and consistently delivered high-quality results on time.
Allie demonstrated strong technical capabilities, excellent problem-solving skills, and great communication throughout the project. He was proactive with recommendations and easy to work with, making the entire process smooth and efficient.
We would absolutely hire him again for future development projects.
Allie demonstrated strong technical capabilities, excellent problem-solving skills, and great communication throughout the project. He was proactive with recommendations and easy to work with, making the entire process smooth and efficient.
We would absolutely hire him again for future development projects.
JG
Jordan G.
Mar 19, 2026
API Authentication Issue Resolution with Cookie Token
Aliasgher was very responsive and coordinated a zoom call on each milestone to ensure he understood the assignment fully before beginning his work. He was very detail-oriented on those calls, as he did not need further guidance after the call. Aliasgher completed the work completely and provided a proof of concept before submitting his work in Upwork. It was a pleasure working together!
JD
John D.
Feb 17, 2026
AWS Lambda Developer for QA Timestamp Verification
Great experience working with Allie. He developed robust QA functions in our AWS environment, including smooth integrations with third-party APIs. Delivery was on time, communication was consistently clear and proactive, and the work quality was excellent. I’d absolutely work with him again and recommend him to anyone needing reliable AWS and automation support.
TH
Tess H.
Jan 15, 2026
Senior Python / NLP Engineer for Document Intelligence Engine
AS
Al S.
Aug 19, 2025
Vue Developer with FastAPI epxerience
For the real and complete feedback, see my comments on the user feedback to us
About Aliasgher
Senior AI Developer | AI Agents, OpenAI, LangGraph, Automation, Claude
94%
Job Success
Karachi, Pakistan - 3:38 am local time
💬 "Aliasgher delivered an AI-powered solution that automated hours of manual work and exceeded expectations."
💬 "Strong AI engineering skills combined with solid full-stack expertise. Rare to find someone who can build both the AI and the product around it."
Hi, I'm Aliasgher — a Senior AI Engineer and Full Stack Developer with 10+ years of software development experience and expertise in building AI-powered applications, autonomous agents, chatbots, workflow automation systems, and SaaS platforms.
I help startups and businesses transform ideas into production-ready AI products using OpenAI, Claude, Gemini, LangChain, LangGraph, Python, Node.js, React, and AWS.
## 🤖 AI Development Expertise
### AI Agents & Agentic Workflows
* OpenAI Agents SDK
* LangGraph
* LangChain
* Multi-agent systems
* Autonomous workflows
* Tool calling & function calling
* Human-in-the-loop systems
### LLM Applications
* OpenAI GPT-4o
* Claude
* Gemini
* DeepSeek
* Custom AI assistants
* AI copilots
* Conversational AI
### RAG & Knowledge Systems
* Retrieval-Augmented Generation (RAG)
* Vector databases
* Pinecone
* Weaviate
* Qdrant
* Semantic search
* Enterprise knowledge bases
### AI Automation
* Business process automation
* AI customer support agents
* AI appointment setters
* AI lead qualification systems
* CRM integrations
* Workflow automation
## 💻 Full Stack Engineering
### Backend
* Python (FastAPI, Django, Flask)
* Node.js
* Express.js
* NestJS
* REST APIs
* GraphQL
* WebSockets
### Frontend
* React
* Next.js
* TypeScript
* Tailwind CSS
* Redux
* Modern UI development
### Cloud & Infrastructure
* AWS
* Docker
* CI/CD
* Serverless Architecture
* PostgreSQL
* MongoDB
* Redis
## 🏆 Experience
* Top Rated Plus on Upwork
* 1500+ Upwork Hours
* 26+ Successful Projects
* Master's in Computer Science
* 10+ Years of Professional Development Experience
## ✅ What I Can Build
* AI Chatbots
* AI Customer Support Agents
* AI Appointment Scheduling Systems
* AI Voice Agents
* RAG Applications
* AI SaaS Platforms
* Internal AI Tools
* AI Workflow Automation
* Custom GPT Solutions
* Multi-Agent Systems
* AI-Powered CRMs
* Knowledge Base Assistants
## Why Clients Work With Me
* AI-first product development approach
* Production-ready architecture, not just prototypes
* Strong software engineering foundation
* Scalable cloud deployments
* Clean, maintainable code
* Fast communication and reliable delivery
Whether you need an AI agent, RAG system, chatbot, automation platform, or a complete AI-powered SaaS product, I can help take it from idea to production.
📩 Let's build your next AI product.
Steps for completing your project
After purchasing the project, send requirements so Aliasgher can start the project.
Delivery time starts when Aliasgher receives requirements from you.
Aliasgher works on your project following the steps below.
Revisions may occur after the delivery date.
AI Agent Development
Build the AI agent, chatbot, or RAG system using OpenAI, LangGraph, LangChain, and the required technologies.