You will get AI Helpdesk and Knowledge Base
Project details
I will build and deploy a custom AI-powered assistant and ticketing/workflow system for your business process. It can be used for IT support, customer support, internal requests, operations reporting, service requests, approvals, issue tracking, field reports, helpdesk workflows, or other structured business processes.
The system can verify users, collect information through guided chat, provide automated responses or instructions, classify requests, assign categories/severity/status, and create structured records or tickets for your team. It can be customized for your company workflow, branding, departments, roles, forms, escalation process, notifications, and reporting needs.
Depending on the agreed scope, it can integrate with Google Sheets/Workspace, cloud databases, APIs, existing systems, email notifications, dashboards, and cloud hosting such as GCP or AWS. Cloud accounts, domains, Workspace access, third-party subscriptions, API credentials, and system documentation must be provided by the client.
The system can verify users, collect information through guided chat, provide automated responses or instructions, classify requests, assign categories/severity/status, and create structured records or tickets for your team. It can be customized for your company workflow, branding, departments, roles, forms, escalation process, notifications, and reporting needs.
Depending on the agreed scope, it can integrate with Google Sheets/Workspace, cloud databases, APIs, existing systems, email notifications, dashboards, and cloud hosting such as GCP or AWS. Cloud accounts, domains, Workspace access, third-party subscriptions, API credentials, and system documentation must be provided by the client.
Project Type
Data Entry, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$268
|
Standard
$799
|
Advanced
$2,500
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 14 days |
Number of Revisions | 2 | 2 | Unlimited |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$350 - $4,000
Additional Revision
+$100
11 reviews
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This project doesn't have any reviews.
BB
Bob B.
Sep 4, 2015
Sysadmin
Very satisfied with the work
IW
Ian W.
Jul 18, 2014
Excel VBA Project
Excellent work and excellent communicator. Developed a very technically challenging solution.
WA
Winslas A.
Jul 7, 2014
Modification of source code in Delphi 6
Marvin is not a reliable freelancer! Although he has some programming skills.
You end up being frustrated working with him.
You end up being frustrated working with him.
BB
Bob B.
Jun 17, 2014
Sysadmin
Marvin is a good contractor. Hired him twice and will hire him again.
JJ
Jovan J.
Jun 14, 2014
Occasional VBA and SQL short programming projects
About Marvin
Prompt Engineer, AI Integration Specialist, Full-Stack Developer, IoT
Davao, Philippines - 1:42 am local time
As Head of IT managing a 61-person department, I've shipped ride-hailing apps, healthcare systems, fleet management integrations, and custom embedded hardware — all accelerated by agentic AI. I don't just use AI as a tool; I design the prompt chains, agentic workflows, and LLM integrations that make entire systems smarter.
I help clients get real, measurable results from AI: not demos, but deployed production systems.
What I bring:
- Prompt engineering & LLM integration (Claude API, GPT-4, Claude Code CLI)
- Agentic workflow design for real business operations
- Full-stack development: Flutter, Node.js, C# .NET, React.js, Delphi FMX, Native Mobile
- API & IPaaS integration (REST, SignalR, Webhooks, ERP/CRM/HRM)
- Mobile: Flutter cross-platform & Android Native
- IoT & embedded systems: Embedded C, SIM800 GSM, RFID, LVGL touchscreen
- Cloud: Google Cloud Run, Firebase, AWS (SAA in progress)
Steps for completing your project
After purchasing the project, send requirements so Marvin can start the project.
Delivery time starts when Marvin receives requirements from you.
Marvin works on your project following the steps below.
Revisions may occur after the delivery date.
Requirements review and scope confirmation
The developer will review the client’s requirements, workflows, platform accounts, integrations, data fields, and confirm the final project scope.
Workflow and system design
The developer will design the assistant flow, request/ticket structure, user roles, status flow, notifications, and reporting process.