You will get Airbnb / Booking.com Virtual Assistant
Project details
Running an Airbnb or Booking.com listing takes time — keeping guests happy, managing bookings, coordinating cleaners, and staying available 24/7 can get overwhelming.
That’s where I step in.
I have hands-on experience managing entire short-term rental operations, improving response time, guest satisfaction, and occupancy rates. I previously increased response rate from 55% to 98%, improved guest reviews from 3.5 to 4.8, and maintained 90%+ occupancy across multiple listings.
I handle everything quietly and professionally so your guests receive fast, friendly, and reliable communication — and your listing performs at its best.
What I can help with:
✔ Guest messaging (Airbnb, Booking.com, WhatsApp)
✔ Booking management & calendar updates
✔ Check-in / check-out coordination
✔ Cleaner & maintenance scheduling
✔ Handling disputes & special requests
✔ Updating pricing & availability
✔ Daily reports and updates
I work fast, stay responsive, and handle issues before they become problems — giving you peace of mind and happier guests.
That’s where I step in.
I have hands-on experience managing entire short-term rental operations, improving response time, guest satisfaction, and occupancy rates. I previously increased response rate from 55% to 98%, improved guest reviews from 3.5 to 4.8, and maintained 90%+ occupancy across multiple listings.
I handle everything quietly and professionally so your guests receive fast, friendly, and reliable communication — and your listing performs at its best.
What I can help with:
✔ Guest messaging (Airbnb, Booking.com, WhatsApp)
✔ Booking management & calendar updates
✔ Check-in / check-out coordination
✔ Cleaner & maintenance scheduling
✔ Handling disputes & special requests
✔ Updating pricing & availability
✔ Daily reports and updates
I work fast, stay responsive, and handle issues before they become problems — giving you peace of mind and happier guests.
What's included
| Service Tiers |
Starter
$100
|
Standard
$250
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 30 days |
Number of Hours of Work | 5 | 5 | 6 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10Frequently asked questions
About Muhammad
Airbnb Co-Host | STR Operations Manager | Guest Support | Revenue Pro
Lahore, Pakistan - 8:05 pm local time
I help Airbnb hosts, short-term rental operators, and property managers streamline operations, improve guest experience, and protect revenue so they can focus on growth.
With 7+ years of experience in hospitality operations, customer success, sales, and support, I have hands-on experience managing Airbnb and Booking listings, guest communications, vendor coordination, issue resolution, and operational workflows.
Services I provide:
✔ Airbnb & Booking Inbox Management
✔ Guest Communication & Support
✔ Check-ins & Check-outs
✔ Cleaner Coordination
✔ Maintenance Follow-ups
✔ Calendar Management
✔ Refunds, Claims & Escalations
✔ Review Management
✔ CRM Updates & Reporting
✔ Customer Success
✔ Appointment Setting
✔ Inbound Sales Support
Achievements:
• Improved response rates from 55% to 98%
• Resolved 95% of guest issues within 30 minutes
• Supported properties maintaining 90%+ occupancy
Tools:
Airbnb • Booking • Hospitable • Google Workspace • Slack • Zoom • WhatsApp
I am reliable, detail-oriented, proactive, and comfortable working US business hours and remote teams.
Let's discuss how I can help improve your operations and guest experience.
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Kick-Off & Secure Onboarding
Provide secure, temporary access to your listing platform (Airbnb/Booking.com) and necessary software (e.g., pricing tools, PMS). Also, share contacts for your local cleaning crew, maintenance staff, and critical property information.