You will get Airbnb / Booking.com Virtual Assistant
Project details
Running an Airbnb or Booking.com listing takes time — keeping guests happy, managing bookings, coordinating cleaners, and staying available 24/7 can get overwhelming.
That’s where I step in.
I have hands-on experience managing entire short-term rental operations, improving response time, guest satisfaction, and occupancy rates. I previously increased response rate from 55% to 98%, improved guest reviews from 3.5 to 4.8, and maintained 90%+ occupancy across multiple listings.
I handle everything quietly and professionally so your guests receive fast, friendly, and reliable communication — and your listing performs at its best.
What I can help with:
✔ Guest messaging (Airbnb, Booking.com, WhatsApp)
✔ Booking management & calendar updates
✔ Check-in / check-out coordination
✔ Cleaner & maintenance scheduling
✔ Handling disputes & special requests
✔ Updating pricing & availability
✔ Daily reports and updates
I work fast, stay responsive, and handle issues before they become problems — giving you peace of mind and happier guests.
That’s where I step in.
I have hands-on experience managing entire short-term rental operations, improving response time, guest satisfaction, and occupancy rates. I previously increased response rate from 55% to 98%, improved guest reviews from 3.5 to 4.8, and maintained 90%+ occupancy across multiple listings.
I handle everything quietly and professionally so your guests receive fast, friendly, and reliable communication — and your listing performs at its best.
What I can help with:
✔ Guest messaging (Airbnb, Booking.com, WhatsApp)
✔ Booking management & calendar updates
✔ Check-in / check-out coordination
✔ Cleaner & maintenance scheduling
✔ Handling disputes & special requests
✔ Updating pricing & availability
✔ Daily reports and updates
I work fast, stay responsive, and handle issues before they become problems — giving you peace of mind and happier guests.
What's included
| Service Tiers |
Starter
$100
|
Standard
$250
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 30 days |
Number of Hours of Work | 5 | 5 | 6 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10Frequently asked questions
About Muhammad
Airbnb & Booking Operations Manager | Inbound Sales & Guest Support
Lahore, Pakistan - 4:16 am local time
I have hands-on experience handling real-time guest support, check-ins/check-outs, cleaner coordination, and issue resolution for short-term rental properties.
Alongside property management, I also work as an inbound sales and appointment-setting representative for US-based service businesses, handling calls, follow-ups, and CRM updates.
What I can handle for you:
• Airbnb & Booking com inbox management
• Guest check-in / check-out coordination
• Cleaner scheduling & follow-ups
• Guest issue handling, refunds & escalations
• 24/7 chat, email & WhatsApp support
• Inbound sales calls & appointment setting (US market)
• CRM updates, call logs & reporting
I’m reliable, detail-oriented, and comfortable working long shifts, weekends, and US time zones when required.
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Kick-Off & Secure Onboarding
Provide secure, temporary access to your listing platform (Airbnb/Booking.com) and necessary software (e.g., pricing tools, PMS). Also, share contacts for your local cleaning crew, maintenance staff, and critical property information.