You will get Airbnb Guest Communication, Review Management & 24/7 Host Support
Project details
Are you looking for a reliable Airbnb Virtual Assistant to handle guest communication and daily messaging for your short-term rental? I provide professional Airbnb guest communication support to ensure fast responses, smooth check-ins, and satisfied guests.
I manage guest inquiries, booking messages, check-in and check-out communication, and issue resolution while maintaining a friendly, calm, and service-focused tone. My support helps reduce host workload, improve guest satisfaction, and support positive reviews.
This service is ideal for Airbnb hosts, short-term rental owners, and property managers who want consistent communication without being available 24/7.
I manage guest inquiries, booking messages, check-in and check-out communication, and issue resolution while maintaining a friendly, calm, and service-focused tone. My support helps reduce host workload, improve guest satisfaction, and support positive reviews.
This service is ideal for Airbnb hosts, short-term rental owners, and property managers who want consistent communication without being available 24/7.
Purpose
BusinessIndustry
Real Estate, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Christiana
Airbnb Co-Host & STR Operations Manager |Guest Experience & Reputation
Abuja, Nigeria - 2:13 pm local time
Running an Airbnb well means someone has to be on top of every moving part, guests, pricing, cleaners, calendar, all at once. Most hosts end up doing that themselves, on top of everything else in their life. That's the part I take off your plate.
I work as your Airbnb Co-Host, handling the full operations side so your property runs whether you're checking your phone or not.
What I handle:
Guest communication — inquiries, check-in details, mid-stay questions, and checkout, answered fast enough that you don't lose a booking to a slow reply
Dynamic pricing — adjusting rates in PriceLabs so you're not underpriced on a busy week or sitting empty on a slow one
Calendar & channel sync — keeping Airbnb, VRBO, and Bookingcom accurate in Hospitable so you never get a double booking
Cleaning coordination — scheduling turnovers and checking cleaner photos against your standard before a guest ever walks in
Issue resolution — handling problems mid-stay and telling you after it's solved, not while you're trying to enjoy your evening
I built my own guest messaging templates and a cleaner compliance tracker specifically so none of this depends on someone remembering to do it.
If you want your Airbnb to run without needing you glued to your phone, that's the job I do.
Tools: Airbnb, VRBO, Bookingcom, Guesty, Hospitable, Hostaway, Breezeway, PriceLabs, Beyond Pricing, AirDNA, Notion, Airtable, Google Workspace. I work with channel managers to keep availability synced and pricing competitive across every platform.
If your vacation rental or Airbnb property requires more of your attention than it should, send me a message with a brief overview of your portfolio. I'll tell you exactly how I'd approach it.
Steps for completing your project
After purchasing the project, send requirements so Christiana can start the project.
Delivery time starts when Christiana receives requirements from you.
Christiana works on your project following the steps below.
Revisions may occur after the delivery date.
Review property details & setup
I review listing details, house rules, and communication preferences to align with your hosting style.
Manage guest messages & inquiries
I respond to guest inquiries, booking questions, and check-in/check-out messages promptly and professionally.