You will get Airbnb & STR Property Management, Guest & Customer Support
Project details
Managing an Airbnb or Short-term Rental takes more than responding to guests. You need reliable Administrative Support, Customer Service, Email Communication, Data Entry, Virtual Assistance, and organized Property Management to keep daily operations running smoothly.
With this Full STR Management service, I provide professional Virtual Assistance for guest communication, reservation management, scheduling, email support, listing updates, check-ins and check-outs, cleaner and maintenance coordination, and daily administrative support.
I help Real Estate Investors, Airbnb Hosts, and Property Managers stay organized by handling guest requests, communications, reservations, follow-ups, and essential administrative tasks.
You’ll get responsive customer service, accurate data entry, clear email communication, consistent scheduling, and dependable property management support throughout the 30-day management period.
With my services, your guests will be supported, your property will be organized, and your daily operations would be running efficiently while giving you more time to focus on your Real Estate business.
With this Full STR Management service, I provide professional Virtual Assistance for guest communication, reservation management, scheduling, email support, listing updates, check-ins and check-outs, cleaner and maintenance coordination, and daily administrative support.
I help Real Estate Investors, Airbnb Hosts, and Property Managers stay organized by handling guest requests, communications, reservations, follow-ups, and essential administrative tasks.
You’ll get responsive customer service, accurate data entry, clear email communication, consistent scheduling, and dependable property management support throughout the 30-day management period.
With my services, your guests will be supported, your property will be organized, and your daily operations would be running efficiently while giving you more time to focus on your Real Estate business.
Purpose
BusinessIndustry
Real Estate, Travel & TourismLanguage
EnglishWhat's included $700
These options are included with the project scope.
$700
- Delivery Time 30 days
- Number of Hours of Work 40
- Summary Report
- Email Support
- Live Chat Support
Frequently asked questions
About Okenwa
Airbnb/STR Property Management VA | Customer Service | Admin Support
Enugu, Nigeria - 10:37 am local time
Managing an Airbnb or Short-term Rental means constantly keeping up with guests, reservations, emails, scheduling, property tasks, and unexpected issues. When these details pile up, it takes time away from your guests, properties, and business growth.
That’s where I come in.
I help Airbnb hosts, STR Owners, Property Managers, Real Estate Investors, and Hospitality Businesses stay organized and provide a smooth guest experience. With 4+ years of experience supporting UK and international properties, I provide dependable Virtual Assistance, Administrative Support, and Customer Service tailored to your workflow.
Services I Offer:
âś” Airbnb & STR Property Management
âś” Guest Communication & Customer Support
âś” Reservation & Booking Management
âś” Listing Management & Optimization
âś” Administrative & Virtual Assistance
âś” Property Operations Support
You can rely on me to manage guest inquiries, complaints, check-ins, check-outs, follow-ups, and email communication while keeping important requests from falling through the cracks. I also coordinate cleaners, maintenance teams, and vendors to keep property tasks moving.
Behind the scenes, I handle scheduling, data entry, records, calendars, email support, online chat support, and day-to-day communications. Whether you need help organizing information, responding to inquiries, or keeping your team updated, I make sure the details are handled properly.
I work with Airbnb, Booking dot com, VRBO, Hostaway, Hospitable, PriceLabs, Google Workspace, Google Docs, Google Sheets, and Canva, and can quickly adapt to your existing tools, SOPs, and workflows.
My communicate approach is very clear, I respond promptly, stay organized, and follow through Good Administrative Support thereby taking away your worries.
If you need someone to manage the daily details and keep your property operations running smoothly, resulting to 5 Star-Reviews and Happy Guests Experience, please send me a message. Let’s discuss how I can support your business.
Thank you.
Steps for completing your project
After purchasing the project, send requirements so Okenwa can start the project.
Delivery time starts when Okenwa receives requirements from you.
Okenwa works on your project following the steps below.
Revisions may occur after the delivery date.
Review & Set Up
Review the property details, access, bookings, and instructions.
Property/Listing Management
Begin managing guest communication, reservations, calendars, and daily tasks.