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You will get Amazing Admin Customer Chat Support 24/7
Project details
With a background in sales, customer support, and digital media production, I bring strong communication skills and a keen attention to detail to every task, ensuring each interaction reflects the quality and care you expect for your business.
You’ll receive 5 dedicated hours where you can choose the type of support that best meets your needs:
Social Media Replies - Prompt and professional responses to comments, inquiries, and messages to keep your brand connected with your audience.
Email Support - Organized and efficient email management to ensure customer inquiries are answered with care and professionalism.
Live Chat Support - Provide real-time assistance for your clients, resolve issues, and answer questions with quick and courteous service.
We will work together to set the best day for this support, allowing you flexibility and peace of mind. My commitment to punctuality, problem-solving, and a customer-first approach will provide a seamless experience for you and your clients.
You’ll receive 5 dedicated hours where you can choose the type of support that best meets your needs:
Social Media Replies - Prompt and professional responses to comments, inquiries, and messages to keep your brand connected with your audience.
Email Support - Organized and efficient email management to ensure customer inquiries are answered with care and professionalism.
Live Chat Support - Provide real-time assistance for your clients, resolve issues, and answer questions with quick and courteous service.
We will work together to set the best day for this support, allowing you flexibility and peace of mind. My commitment to punctuality, problem-solving, and a customer-first approach will provide a seamless experience for you and your clients.
Purpose
BusinessIndustry
Ecommerce, Education, Environmental, Fashion & Apparel, Financial Services, Gaming, Government & Public Sector, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included $35
These options are included with the project scope.
$35
- Delivery Time 1 day
- Number of Hours of Work 5
- Social Media Replies
- Email Support
- Live Chat Support
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About Aisha
Customer Support & Client Success Specialist | CRM, Retention & Sales
71%
Job Success
Kingston, Jamaica - 3:54 pm local time
I am a customer support and client success professional with over three years of experience supporting customers, improving retention, and assisting sales operations across hospitality, wellness, and service-based industries. I specialize in multichannel support, CRM management, and clear, professional communication, with a strong focus on issue resolution and customer satisfaction. Organized, detail-oriented, and adaptable, I consistently represent brands with professionalism while supporting both customer experience and revenue goals.
Customer Support & Client Success
-Multichannel Support (Email, Chat, Phone)
-Customer Experience & Retention
-Issue Resolution & Escalation Handling
-Customer Education & Product Support
-Account Support & Client Communication
-Sales & Revenue Support
-Sales Development Support
-Lead Follow-Up & Qualification
-Upselling & Cross-Selling
-CRM & Pipeline Management
CRM & Sales Tools:
Zendesk, PhoneBurner, Regal, GoHighLevel, Zoiper
Communication Platforms:
Slack, Microsoft Teams, Zoom, Skype, Google Meet
Productivity & Documentation:
Microsoft Office, Google Workspace
Creative & Marketing Tools:
Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Canva
Steps for completing your project
After purchasing the project, send requirements so Aisha can start the project.
Delivery time starts when Aisha receives requirements from you.
Aisha works on your project following the steps below.
Revisions may occur after the delivery date.
Social Media/Email/ Live chat Replies
Prompt and professional responses to email, Social media or Live Chat Support whichever the client has chosen