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You will get Amazing Customer support in French

Waqar A.Status: Offline
Waqar A. Waqar A.
5.0
Top Rated
Preview imagePreview image

Let a pro handle the details

Buy Customer Support services from Waqar, priced and ready to go.
Waqar A.Status: Offline
Waqar A. Waqar A.
5.0
Top Rated
Preview imagePreview image

Let a pro handle the details

Buy Customer Support services from Waqar, priced and ready to go.

Project details

"Satisfaction is a rating. Loyalty is a brand.”
Hi there! I am a professional and reliable Customer Support Representative/ Manager with over 7 years of experience in providing excellent customer service to several companies. I have handled billing, sales, online bookings and technical accounts. I have the most experience in after sales service, processing claims, chargebacks and disputes.

I am familiar with the different types of CRMs like Zendesk, HelpScout, Copper, Zoho and Salesforce. I also have experience working with different project management tools like Trello, Slack and Asana. I am interested in learning any new tools needed to get the job done.
Purpose
Business
Industry
Fashion & Apparel
Language
French

What's included $1,000

These options are included with the project scope.

$1,000
  • Delivery Time 30 days
  • Number of Hours of Work 100
    • Scriptwriting
    • Summary Report
    • Social Media Replies
    • Email Support
    • Live Chat Support
5.0
59 reviews
97% Complete
(57)
3% Complete
(2)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

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Waqar A.Status: Offline

About Waqar

Waqar A.Status: Offline
Customer Support Support for Ecommerce & SaaS | Zendesk Gorgias Expert
100% Job Success
5.0  (59 reviews)
Islamabad, Pakistan - 12:02 am local time
🌟 Top-Rated Customer Support Specialist | Shopify | Zendesk | Gorgias | SaaS & eCommerce Expert | 7+ Years Experience
💼 $8.00/hr

Hello and welcome to my profile 👋

If you are looking for a reliable, experienced, and customer-focused support specialist, you are in the right place. I help eCommerce and SaaS businesses deliver fast, accurate, and friendly customer experiences that build trust, improve retention, and increase customer satisfaction.

Customer support is more than just replying to tickets—it’s about speed, clarity, empathy, and solving problems efficiently. I focus on making every customer feel heard and supported while protecting your brand reputation.

With over 7 years of experience in customer support, I have successfully resolved more than 60,000 tickets across multiple platforms. I have worked with global brands such as Marks & Spencer, The Sports Edit, Skillshare, Strikingly, Legends London, and Tredhim, supporting high-volume environments while maintaining quality and consistency.

🎫 What I can help you with🎫:

⚡Customer Support via Email, Chat & Helpdesk
⚡Shopify store management and order processing
⚡Zendesk, Gorgias, and Freshdesk ticket management
⚡Refunds, chargebacks, and dispute resolution (Stripe, PayPal, Klarna)
⚡SaaS customer support and user assistance
⚡Virtual assistant and admin support tasks
⚡Social media and influencer coordination support
⚡Data entry, documentation, and reporting

I am detail-oriented, highly responsive, and committed to delivering a smooth and professional customer experience. I quickly adapt to new tools, follow SOPs precisely, and always prioritize clear communication and customer satisfaction.

If you need someone who can represent your brand professionally and treat your customers with care, I would be glad to support your business.

Let’s work together 🚀

Waqar Ahmad

Steps for completing your project

After purchasing the project, send requirements so Waqar can start the project.

Delivery time starts when Waqar receives requirements from you.

Waqar works on your project following the steps below.

Revisions may occur after the delivery date.

Requirements

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