You will get Amazon Performance Management -
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Project details
This project focuses on Amazon Seller Account Performance Management to ensure the account remains compliant, healthy, and optimized for long-term growth. The objective is to monitor key performance metrics, resolve customer issues efficiently, and maintain full compliance with Amazon policies.
Core responsibilities include feedback and claim management, buyer–seller communication, product compliance monitoring, and shipping performance oversight. These activities help maintain a strong Account Health Rating, reduce risks of policy violations, and improve overall seller performance.
Through proactive monitoring and structured processes, the project ensures timely resolution of customer concerns, accurate product information, and adherence to Amazon’s operational standards. The ultimate goal is to protect the seller account, enhance customer satisfaction.
Core responsibilities include feedback and claim management, buyer–seller communication, product compliance monitoring, and shipping performance oversight. These activities help maintain a strong Account Health Rating, reduce risks of policy violations, and improve overall seller performance.
Through proactive monitoring and structured processes, the project ensures timely resolution of customer concerns, accurate product information, and adherence to Amazon’s operational standards. The ultimate goal is to protect the seller account, enhance customer satisfaction.
Industry
Business, EcommercePlatform
Amazon, BigCommerce, ShopifyLanguage
EnglishWhat's included $800
These options are included with the project scope.
$800
- Delivery Time 30 days
- Management Duration (Days) 30
- Inventory Management
- Order Management
- Customer Assistance
- Payment Processing
- Product Offers & Promotions
- Reporting
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Great Job!
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Aharon B.
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Great and precise work, quick responses and turnaround, Thanks!
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Val N.
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Great amazon expert! He did great work for our store but we just found in-house to work directly with our team. Highly recommended and will work with again if needed.
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Shivendra is skilled and very well organized.
About Shivendra
Ecommerce Growth Expert | Amazon FBA, PPC & Seller Central Management
100%
Job Success
Bhopal, India - 3:22 am local time
🏆Top 1% on Upwork
🏆 9500+ Hours Worked
🏆 280+ Successfully Completed Projects
🏆 8+ Years of Ecommerce & Marketplace Experience
Ecommerce Growth Expert specializing in Amazon Seller Central, Shopify, Walmart, eBay, and Etsy marketplace management.
I help brands scale profitably through Amazon SEO, PPC optimization, conversion-focused listings, backend catalog management, compliance solutions, and multi-marketplace growth strategies.
Over the past 8+ years, I have worked with startups, private-label brands, and established 7-figure sellers to improve rankings, increase conversions, reduce advertising costs, and solve complex Amazon backend issues that most freelancers cannot handle.
My expertise covers both front-end growth and backend operational management, helping brands build sustainable systems that support long-term scaling.
🚨 Common Problems I Help Solve:
• Listings not ranking despite running PPC campaigns
• High ACoS with low profitability
• Poor conversion rates despite good traffic
• Suppressed or flagged Amazon listings
• Flat file and variation errors
• Inventory stuck in FBA or replenishment issues
• Buy Box suppression and pricing conflicts
• Catalog errors and backend contribution issues
• Competitors outranking established products
• Marketplace expansion and operational scaling challenges
These are not random issues - they are usually system, SEO, PPC, catalog, or operational problems. I help identify the root cause and implement scalable solutions.
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🛒 AMAZON SERVICES
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• Amazon SEO Listing Optimization
• Product Title, Bullet Point & Description Optimization
• Keyword Research using Helium 10, DataDive & Brand Analytics
• Amazon PPC Campaign Management & Optimization
• A+ Content & Brand Story Creation
• Amazon Storefront Design & Optimization
• Flat File Uploads & Bulk Listing Management
• Parent-Child Variation Creation & Repair
• Listing Reinstatement & Suppression Fixes
• Brand Registry Support
• Account Health & Compliance Management
• Buy Box & Pricing Issue Resolution
• FBA Shipment & Inventory Management
• AWD & Remote Fulfillment Support
• Amazon US, UK, EU, Canada & Australia Marketplace Management
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🌐 SHOPIFY / WALMART / EBAY / ETSY
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• Shopify Store Setup & Optimization
• Product Page SEO & Conversion Optimization
• Walmart Marketplace Management
• eBay & Etsy Listing Optimization
• Multi-Channel Inventory Management
• Store Growth & Marketplace Expansion Strategies
• Shipping & Operational Workflow Setup
• Upsell & Cross-Sell Optimization
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🤝 CUSTOMER SUPPORT & OPERATIONS
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• Freshdesk, Gorgias, Richpanel & Zendesk Management
• Returns, Refunds & A-to-Z Claim Handling
• SOP Development & Team Workflow Systems
• Customer Experience Optimization
• Order Tracking & Escalation Management
• Review & Feedback Management Systems
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📈 RESULTS DELIVERED
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✔ Increased organic traffic by 250% for an Amazon US seller through SEO optimization and A+ Content improvements
✔ Reduced Amazon PPC ACoS by 35% while increasing overall ad revenue
✔ Built and scaled Shopify stores to $40K/month revenue through conversion optimization strategies
✔ Successfully resolved complex flat file, variation, and catalog contribution issues for multiple brands
✔ Managed 100+ Amazon Seller Central accounts across multiple marketplaces
✔ Maintained 95%+ positive customer support ratings across ecommerce platforms
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🔑 TOOLS & PLATFORMS
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Amazon Tools:
Helium 10 • DataDive • Jungle Scout • Brand Analytics • Flat Files • Inventory Reports • Seller Central • Brand Registry
Shopify Tools:
Klaviyo • ReConvert • Loox • PageFly
Customer Support Platforms:
Freshdesk • Gorgias • Richpanel • Zendesk
Design & Content:
Canva • Photoshop • A+ Content • Infographics • Storefront Assets
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✅ WHY CLIENTS WORK WITH ME
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• Strong understanding of Amazon backend systems
• Proven experience scaling ecommerce brands
• Transparent communication & weekly reporting
• Fast problem-solving and operational execution
• Long-term growth-focused approach
• Reliable support across multiple marketplaces
Whether you need full Amazon account management, PPC optimization, listing SEO, backend catalog troubleshooting, marketplace expansion, or customer support operations, I can help you build scalable ecommerce systems focused on long-term growth and profitability.
Full Account Management • New Product Launches • Growth Recovery • Marketplace Expansion • Brand Scaling
If your Amazon or ecommerce business is struggling with rankings, PPC inefficiency, catalog errors, suppressed listings, inventory challenges, or operational scaling - send me a message. I’ll review your current setup, identify growth opportunities, and create
Steps for completing your project
After purchasing the project, send requirements so Shivendra can start the project.
Delivery time starts when Shivendra receives requirements from you.
Shivendra works on your project following the steps below.
Revisions may occur after the delivery date.
Performance Optimization
Handle feedback removal requests, claim responses, buyer-seller communication, and compliance improvements.