You will get Amazon Store Customer Service for Email
Top Rated

Project details
I will handle your Amazon Seller Central and I will manage your product listing, amazon customer messages/calls, daily inventory, Order Defect Rate, Negative feedback, A-Z Guarantee claims, Chargeback claims, Late Shipment Rate, Cancellation Rate, Tracking Rate & Amazon returns and I fulfill an order at the vendor's portal.
Also, I'm a customer service advisor and administrator with 6 years of experience in the E-commerce sector. I can offer a range of services to contribute positively to your business, including: • Responding to email queries showing a depth of knowledge and compassion. • Manage and work to KPI targets. • Entry and analysis of data. • Processing orders and refunds. • Communicate effectively with suppliers. • Complete understanding of Amazon.
Also, I'm a customer service advisor and administrator with 6 years of experience in the E-commerce sector. I can offer a range of services to contribute positively to your business, including: • Responding to email queries showing a depth of knowledge and compassion. • Manage and work to KPI targets. • Entry and analysis of data. • Processing orders and refunds. • Communicate effectively with suppliers. • Complete understanding of Amazon.
Industry
Arts, Business, Consumer Goods, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Environmental, Financial Services/Banking, Games, Government & Public Sector, Health & Wellness, Hospitality & Tourism, Insurance, Kids & Family, Legal, Logistics & Supply Chain Management, Manufacturing, Media & Entertainment, Medical & Pharmaceutical, Music, News, Nonprofit, Real Estate, Retail & Wholesale, Society & Culture, Sports & Recreation, Technology & Internet, Transportation & AutomotivePlatform
Amazon, eBay, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$200
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 22 days |
Management Duration (Days) | 2 | 6 | 22 |
Inventory Management | |||
Order Management | |||
Customer Assistance | |||
Payment Processing | |||
Product Offers & Promotions | |||
Reporting |
Optional add-ons
You can add these on the next page.
For Weekend (Saturday)
(+ 1 Day)
+$24
For Weekend (Sunday)
(+ 1 Day)
+$24
34 reviews
(31)
(0)
(2)
(0)
(1)
This project doesn't have any reviews.
MW
Mylo W.
Jan 22, 2026
Virtual Assistant to respond to all customer emails
MP
Michael P.
Dec 5, 2025
Crave support
TB
Trevor B.
Sep 12, 2025
Short-Term Customer Service Representative for HubSpot
Bharat handled my customer service with professionalism and efficiency. We highly recommend him for his prompt support and excellent service.
JB
Joanna B.
Aug 26, 2025
Amazon Listing Optimization for US Account
Bharat did a fantastic job optimizing my Amazon listing with professional, efficient, and results driven and I higly recommend him and will definitely hire him again for future projects.
JM
Jackson M.
Aug 19, 2025
Short-Term Customer Support Agent (Gorgias)
Bharat has been incredibly efficient and reliable in handling our Gorgias tickets abs his prompt responses and attention to detail have significantly improved our support workflow.
About Bharat
Customer Service Manager, Amazon Seller Expert, 10+ Years Experience
100%
Job Success
Hyderabad, Pakistan - 4:25 am local time
⭐100% Client Satisfaction
🏆4500+ hours worked on multiple projects.
This is Bharat Ram and I am Top Rated Freelancer on Upwork and I am Amazon Store Manager & Customer Service Manager with more than 10+ years of experience, managing customer support operations for leading e-commerce platforms including Amazon, Shopify, eBay, Walmart, TikTok, Etsy and WebShop.
My experience managing Amazon Seller Central accounts, particularly for U.S/CA/UK/EUROPE based brands, I have developed a deep understanding of Amazon's ecosystem & I have improved product rankings, optimized product pages, and managed a range of campaigns that directly impact sales & premium A+ content, ongoing management, and PPC marketing. I am proactive and detail-oriented, ensuring regular updates and reports on store performance to drive results and scale sales.
I am committed to ensuring seamless customer experiences by optimizing service workflows, Online Chat Support, Order Processing, Return/Refund, Email Support, Data Entry, Email Support, Customer Support, Live Chat Support, Phone Support, Order Fulfillment, Multitasking, Customer Support, Ecommerce Order Processing, Order Tracking/Update, Virtual Assistance, Customer Satisfaction & resolving inquiries promptly, and maintaining high satisfaction rates & Communicate effectively with suppliers/vendor.
My expertise in multi-channel communication, problem-solving, and team leadership enables me to exceed customer expectations, enhance brand reputation, and drive business growth. Looking for opportunities to leverage my skills to provide outstanding support and help businesses build lasting relationships with their customers.
✅Customer Service Manager
✅Amazon FBA/FBM Store Manager
✅eBay Store Manager
✅Walmart Store Manager
✅Virtual Assistant
✅Order Fulfilment
✅Handling Dispute (PayPal/Stripe/Shopify)
✅Store Management
✅Listing Optimization
✅Setup StoreFront
Also, I am experienced with multiple software and CRM:
✅Zendesk
✅Gorgias
✅Intercom
✅FreshDesk
✅Hubspot
✅Salesforce
✅Odoo-Open Source CRM
✅Pipedrive
✅Ontraport
✅Nimble
✅Nutshell
✅Method-CRM
✅Clarity CRM
✅SugarCRM
✅Monday.com
✅Zoho - CRM
✅JustCall
✅Tawt.to - Live Chat
✅Asana
✅Close CRM and manymore
Also, I am experienced doing customer service for e-commerce/drop shipping stores.
Experienced using Shopify, Oberlo , Wordpress & Woocommerce, CJDropshipping, Dianxiaomi, Klaviyo, DSers, Shippo, Tracking, AfterShip, ShipStation, and many more.
I can help you with
✅Fulfil your order manually or via apps.
✅Provide 24/7 Live Chat and Email Support.
✅Provide Facebook/ Instagram Management.
✅Others VA task what you need.
I am available Monday-Sunday, dedicating approximately 8-10 hours per day to ensure seamless customer service support.
Please inbox me to discuss your project.
Thanks for visiting my profile
Steps for completing your project
After purchasing the project, send requirements so Bharat can start the project.
Delivery time starts when Bharat receives requirements from you.
Bharat works on your project following the steps below.
Revisions may occur after the delivery date.
First, I understand the nature of the business which will be 10-20mint.
Will start work on the project as per client's requirements.
