You will get an Admin & Customer Support Specialist | Virtual Assistant | Sales expert

Name: You will get an Admin & Customer Support Specialist | Virtual Assistant | Sales expert
Availability: InStock

Awanger A. Awanger A.

4.4

Awanger A. Awanger A.

4.4

Project details

Imagine working with an expert who has over 8 years of combined experience in customer support, admin support and sales. You are absolutely in the right spot, that's me, I can provide you one-stop solution.

I wear many hats:
🟢 Administrative support
🟢 Email Handling
🟢 Live Chat Support
🟢Customer support/Customer success management
🟢 Sales etc
When you choose me, you're opting for:
✅ Rapid Responses: I'm on standby, ready to tackle customer inquiries swiftly and efficiently.
✅ Top-Notch Quality: I don't just meet expectations; I exceed them, delivering work that wows.
✅ Time is of the Essence: Your tasks will be completed promptly, no delays here!
✅ Precision and Trust: Accuracy is my forte, and building trust is my mission.

If there is any other thing you need that's not listed here, please chat me up and we will talk about it.

Purpose

Personal

Industry

Agriculture, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Travel & Tourism, Wellness, Writing & Publishing

Language

English

What's included

Service Tiers	Starter $20	Standard $50	Advanced $90
Delivery Time	1 day	2 days	5 days
Number of Revisions	1	1	1
Basic Photo Editing	-	-	-
Organize & Classify/Tag Files	-	-	-
Formatting & Clean Up	-	-	-
Project Management Support	-	-	-
Travel Planning	-	-	-

4.4

10 reviews

80% Complete

(8)

1% Complete

(0)

10% Complete

(1)

1% Complete

(0)

10% Complete

(1)

Marketing & Customer Service VA Working with Awanger over the past few years has been such a positive experience. She has been consistently reliable, communicative, and dependable, and I always knew I could count on her to stay on top of tasks and follow through in a timely manner.

She is especially strong in customer support and communication. I trusted her to handle customer emails and communications with care, professionalism, and a genuine focus on customer experience. She also takes initiative, brings thoughtful ideas to the table, and is a great partner in problem-solving.

In addition, she is comfortable with tech and systems, and was helpful in organizing workflows and using tools efficiently. She works independently, figures things out well on her own, and is a pleasure to collaborate with. I’m very grateful for her support and would gladly recommend her to others.

Thanks Awanger, for all your hard work and dedication over the last few years. It's been an absolute pleasure working with you and you've been a valued support person on my team!

Client Success Manager for Online Fitness Coaching

Executive Assistant - Part-Time Awanger is solution oriented and with clear feedback can get things done and provide value as an executive assistant.

Client Success & Community Coordinator

Virtual Assistant Needed for Various Tasks Awanger was very great to work with. She was proactive, paid attention to detail and was a very fast learner. She was very helpful with the work that I gave her; we built trust, and I was able to relax knowing she would be handling everything well.

About Awanger

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Client Success Coordinator | Customer Support Specialist | Process Opt

91% Job Success

4.4 (10 reviews)

Abuja, Nigeria - 5:48 pm local time

If there’s one thing I’ve learned from years of supporting customers and teams across tech, eCommerce, and education- it’s that people remember how you make them feel.
That’s why I approach client support and success as more than just solving problems, it’s about building trust and creating smooth, human experiences that make people feel seen, heard, and valued.

I’ve spent the last 6+ years managing client communication and customer operations for eCommerce brands, US-based fintech companies, SaaS companies etc-- handling everything from onboarding and CRM updates to resolving hundreds of customer tickets daily, all with empathy, clarity, and professionalism.

Here’s what I bring to your team:
⏩Client Success & Communication: I ensure clients feel supported and informed, managing inquiries, follow-ups, and feedback with warmth and precision.
⏩Customer Support Operations: Skilled with tools like Zendesk, HubSpot, Freshdesk, Intercom, and Gorgias, I maintain high satisfaction scores and quick resolution times.
⏩Onboarding & Retention: I guide new clients through smooth onboarding processes, set clear expectations, and track progress to improve retention.
⏩Systems & Organization: I keep CRMs clean, data accurate, and workflows efficient through tools like ClickUp, Notion, and Monday.com.
⏩Community Coordination: At AceAfrica, where I train and mentor women in digital skills, I manage group engagement, live sessions, and client progress tracking, keeping motivation high and communication consistent.

I’m known for staying calm under pressure, communicating clearly, and thinking ahead,whether it’s catching small issues before they grow or crafting thoughtful messages that strengthen client relationships.

If you’re looking for someone who brings heart to customer support and structure to client success, I’d love to help you build a system where every client feels cared for, every task runs on time, and nothing slips through the cracks.

Proficient with;
✅Woo Commerce Expert
✅MS Office Fundamentals
✅Google Workspace
✅ Zoho CRM
✅ Hubspot
✅ Slack
✅ Zoom
✅Google Meet
✅Odoo
✅ Zendesk
✅Asana
✅Monday.com
✅ MX
✅ persona
✅ Atomic
✅ QuickBook
✅ Clickup

Let’s create an experience your clients will remember for all the right reasons.

Send me a message- I’d love to hear about your project!

Steps for completing your project

After purchasing the project, send requirements so Awanger can start the project.

Delivery time starts when Awanger receives requirements from you.

Awanger works on your project following the steps below.

Revisions may occur after the delivery date.

Initial Consultation

I will schedule a meeting or a call with you to discuss your needs, and expectations. I will also ask you certain questions that will enable me gather information about the scope of work, and any specific requirements or preferences you may have.

Onboarding and Training

I will need to familiarize oneself with your business, products, services, and processes. I will also review any provided training materials or documentation to understand workflows and procedures.