You will get an AI Strategy for Your Customer Experience Program
Project details
Your executives are asking you what you're doing with AI and you need an answer. Companies are seeing huge efficiency and experience gains with this powerful technology, but those who have the right plan find success. Those who don't end up creating more customer frustration and doing little to help their. businesses.
I offer three levels of support to help get you started in your AI journey. The first is a 60 minute consultation where I provide ideas and guidance for how to get started. The second is an in-depth AI readiness assessment and consultation. The third is an assessment plus had half-day strategy workshop with a cross-functional team to help nail down and gain alignment for your AI strategy.
I offer three levels of support to help get you started in your AI journey. The first is a 60 minute consultation where I provide ideas and guidance for how to get started. The second is an in-depth AI readiness assessment and consultation. The third is an assessment plus had half-day strategy workshop with a cross-functional team to help nail down and gain alignment for your AI strategy.
Project Type
Project Management, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$99
|
Standard
$499
|
Advanced
$1,499
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 14 days |
Number of Revisions | 0 | 1 | 1 |
About Tanner
Customer Experience Consultant & AI Strategist | Transforming CX
Sioux Falls, United States - 10:49 pm local time
In addition to CX strategy, I’m also a certified AJ&Smart Workshopper Master, skilled in guiding teams through design sprints, strategy workshops, and collaborative workshopping. This certification equips me with advanced facilitation techniques that ensure every session is dynamic, engaging, and results-focused. I help teams align on strategic goals, innovate rapidly, and solve complex problems using proven frameworks that drive alignment and actionable outcomes.
At NextGen CX, I specialize in designing customer journeys, building robust measurement systems, and enabling organizations to adapt seamlessly to AI-driven solutions. Whether you’re looking to refine your CX strategy, leverage advanced analytics, run a transformative workshop, or implement human-centered design, I’ll partner with you to drive results that align with your goals. My approach is tailored, strategic, and rooted in industry best practices, empowering businesses to create sustainable, forward-thinking CX frameworks and collaborative team environments that resonate with today’s customers.
Steps for completing your project
After purchasing the project, send requirements so Tanner can start the project.
Delivery time starts when Tanner receives requirements from you.
Tanner works on your project following the steps below.
Revisions may occur after the delivery date.
Current State Assessment
Complete an in-depth current state assessment of your CX program to determine if you're ready to make the most of AI for customer support.
Scoping Call
30 minute call with me to understand your goals and challenges for AI.