You will get an amazing customer/tech support specialist services (email, chat) EN/FR/SP
Project details
**Looking for a reliable and efficient customer support specialist?**
You’ve come to the right place! With over 7 years of experience in customer and tech support, I can help elevate your business and provide top-notch support. I can offer this service in EN, FR or SP. Please let me know.
**Why hire me?**
Hiring me means high-quality work, efficiency, and dedication. Let's save time and get started right away!
**Main Services I offer:**
• Live Chat Support
• Email Support
• Social Media Responses
• Virtual Assistance
• Support through your CRM (if applies)
**Need something else?**
Feel free to reach out and we can discuss your specific requirements!
Looking forward to collaborating with you.
Thank you!
You’ve come to the right place! With over 7 years of experience in customer and tech support, I can help elevate your business and provide top-notch support. I can offer this service in EN, FR or SP. Please let me know.
**Why hire me?**
Hiring me means high-quality work, efficiency, and dedication. Let's save time and get started right away!
**Main Services I offer:**
• Live Chat Support
• Email Support
• Social Media Responses
• Virtual Assistance
• Support through your CRM (if applies)
**Need something else?**
Feel free to reach out and we can discuss your specific requirements!
Looking forward to collaborating with you.
Thank you!
Purpose
BusinessWhat's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 4 days | 7 days | 5 days |
Number of Hours of Work | 10 | 20 | 60 |
Scriptwriting | - | - | |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Remi
Customer & Tech Support | CRM/ERP Systems | Multilingual (EN/FR/ES)
Montreal, Canada - 3:30 pm local time
With over 10 years of hands-on experience, I specialize in:
- **Customer retention, technical troubleshooting, and customer support**
- **CRM/ERP systems and business analysis**
- **Junior NetSuite Functional Consulting**
I take pride in helping clients solve complex technical issues and providing exceptional support throughout the entire customer journey, from onboarding to ongoing maintenance. My expertise includes:
- Troubleshooting technical issues
- Offering training and knowledge sharing
- Resolving escalated support cases
I have experience with the following tools and platforms:
- **Zendesk** (Customer support management)
- **Jira** (Issue and project tracking)
- **Slack** (Team collaboration and communication)
- **NetSuite** (ERP and business management)
- **Client Relationship Management (CRM)**
Fluent in **English, French, and Spanish**, I can engage with a diverse client base and provide multilingual support. My strong organizational skills, attention to detail, and collaborative approach ensure I deliver top-notch results.
Let’s work together and make sure your project is a success!
Steps for completing your project
After purchasing the project, send requirements so Remi can start the project.
Delivery time starts when Remi receives requirements from you.
Remi works on your project following the steps below.
Revisions may occur after the delivery date.
After purchasing the project send requirement so Remi can start the project
Delivery time starts when Remi receives requirements from you.
Remi works on your project following the steps below.
Revisions may occur after the delivery date. Client purchases the project and sends requirements. Review the project Work according to requirements