You will get Airbnb Listing & Guest Communication and 360 Support
Project details
Airbnb Listing & Guest Communication Support
Title
I will manage your Airbnb listing and guest communication professionally
Category
Admin Support → Virtual Assistance
Overview
Running an Airbnb listing requires fast guest responses, organized bookings, and smooth coordination with cleaners and vendors.
I provide reliable Airbnb support to help small hosts manage daily operations efficiently.
Ideal for:
• 1–3 property owners
• New Airbnb hosts
• Busy hosts who need consistent communication
• Hosts who want better reviews and smoother operations
This is structured Airbnb assistance — not just replying to messages.
Title
I will manage your Airbnb listing and guest communication professionally
Category
Admin Support → Virtual Assistance
Overview
Running an Airbnb listing requires fast guest responses, organized bookings, and smooth coordination with cleaners and vendors.
I provide reliable Airbnb support to help small hosts manage daily operations efficiently.
Ideal for:
• 1–3 property owners
• New Airbnb hosts
• Busy hosts who need consistent communication
• Hosts who want better reviews and smoother operations
This is structured Airbnb assistance — not just replying to messages.
Purpose
BusinessIndustry
Business Services & Consulting, Construction, Ecommerce, Events Planning, Lifestyle, Marketing & Advertising, Photography, Real Estate, Telecommunications, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$397
|
Standard
$697
|
Advanced
$997
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Revisions | 1 | 1 | 1 |
Number of Hours of Work | 288 | 576 | 672 |
Basic Photo Editing | - | - | |
Organize & Classify/Tag Files | - | ||
Formatting & Clean Up | - | ||
Project Management Support | |||
Travel Planning |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Formatting & Clean Up
(+ 7 Days)
+$100
Cleaning Management
(+ 10 Days)
+$50
Maintenance Management
(+ 10 Days)
+$50Frequently asked questions
About Mirza
Operations & Customer Support Specialist | Airbnb | 360 Services
Lahore, Pakistan - 9:15 am local time
Airbnb Property Manager | STR Portfolio Manager | eCommerce & Marketplace Operations
I help Airbnb hosts, property investors, eCommerce brands, and service businesses run smooth, structured operations without micromanagement.
I take full ownership of execution, guest communication, customer support, workflow systems, team coordination, platform management, and performance tracking.
My focus is simple
• Protect reviews
• Increase occupancy and conversions
• Reduce operational bottlenecks
• Build scalable systems
I also manage a trained support team operating under my direct leadership. This allows us to provide structured coverage, fast response times, and reliable execution across time zones. I remain your main point of contact and oversee quality control, reporting, and escalations.
Over the past five plus years, I have managed portfolios ranging from 3 to 40 plus listings and supported international brands across the USA, Canada, South America, Germany, and the UK.
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CORE SERVICES
SHORT TERM RENTAL & AIRBNB MANAGEMENT
• Airbnb listing optimization and SEO
• Booking .com, VRBO, Expedia management
• Multi property portfolio oversight
• Guest messaging from inquiry to checkout
• Calendar management and rate parity
• Cleaning and maintenance coordination
• Review management and dispute handling
• STR operations systems and SOP development
LONG TERM RENTAL & LEAD CONVERSION
• Inbound lead qualification
• Direct calling and tenant conversion
• 1 to 3 year lease coordination
• Vacancy reduction strategy
• Hybrid STR and long term revenue planning
DIRECT BOOKING & WEBSITE SUPPORT
• Direct booking website optimization
• Booking engine coordination
• Conversion rate improvement
• OTA commission reduction strategy
ECOMMERCE & SHOPIFY OPERATIONS
• Shopify store management
• Product catalog optimization
• Order management and fulfillment coordination
• Refunds, disputes, chargeback prevention
• Customer retention systems
• 24 7 support team management
MARKETPLACE MANAGEMENT
• Walmart Marketplace management
• Listing optimization and suppression resolution
• Vendor coordination and inventory oversight
• Account health and compliance monitoring
BILINGUAL CUSTOMER SUCCESS
• English and Spanish communication
• Appointment scheduling systems
• No show reduction workflows
• Customer retention and repeat bookings
================================================================
SELECTED EXPERIENCE
Sean Super Stay Rentals
Three year partnership managing complete Airbnb operations including guest communication, cleaning, maintenance, and workflow systems.
Luxor Estate and Builders
Forty plus listings across the East Coast USA and Germany with hybrid STR operations and long term lease conversions over five years.
Casa Familia and JT Royale
Thirty plus listings across Brazil, Colombia, Peru, Argentina and Canada with multi platform OTA management and direct website optimization.
Breezy’s Condo and Apartment Rentals
Twenty property Florida coastal portfolio with structured STR operations and team coordination.
HouseHub
Twenty eight listings in Jacksonville Florida with portfolio performance oversight.
Brand Bolt
Global beauty brand across USA, UK, Germany and Canada managing three platforms plus Shopify with a 25 plus member 24 7 team. Maintained under 3 to 5 minute average first response time.
Visionary Eye Institute
Bilingual appointment scheduling and customer success management with repeat booking systems.
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You can search for me using the following roles.
• Airbnb Virtual Assistant, Virtual Assistant, Administrative assistant, Administrative support, Administrative Virtual Assistant
• Airbnb Property Manager
• Short Term Rental Manager
• STR Operations Manager
• Vacation Rental Manager
• Airbnb Co Host
• Booking com Manager
• VRBO Manager
• Channel Manager
• Direct Booking Manager
• Portfolio Operations Manager
• Revenue Operations Manager
• Customer Support Manager
• Customer Success Manager
• Client Support Specialist
• Bilingual Virtual Assistant
• Appointment Scheduling Specialist
• Shopify Virtual Assistant
• eCommerce Operations Manager
• Online Store Manager
• Walmart Marketplace Manager
• Seller Account Manager
• Vendor Operations Manager
• Remote Operations Manager
• Business Operations Manager
================================================================
I operate like an internal operations manager, not a task based freelancer.
You get structure, accountability, proactive communication, and reliable execution backed by a managed support team.
Best regards
Mirza Harris, Baoji and Team
Steps for completing your project
After purchasing the project, send requirements so Mirza can start the project.
Delivery time starts when Mirza receives requirements from you.
Mirza works on your project following the steps below.
Revisions may occur after the delivery date.
Reporting
Day of the end report for services rendered and hours worked.