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You will get an Attentive and Expert Customer Service Representative
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Project details
🌟🏆Customer Service Representative and Amazon Specialist. ✔ 4 amazing years of experience in this industry🏆🌟
⬇️⬇️(See my portfolio section below for my Testimonial )⬇️⬇️
⚡️I have worked as a Customer Service Representative doing Inbound Customer Service, Outbound Telemarketing, and Technical Support with 4 years of experience at a Call Center setup and almost three years working for an Online Shopping site based in the US and now been promoted to Amazon Specialist for a well known eCommerce business and handle different type of store such as
✅Shopify
✅eBay
✅Amazon
✅Walmart
⚡️I have been handling Customer inquiries via email and Live chat. Used different systems for inquiry and escalations such as
• 🌟Zendesk
• 🌟 Shopify
• 🌟 Freshdesk
• 🌟 Gorgias
• 🌟 Skype
• 🌟 Slack
• 🌟ShipStation
⚡️I have a great passion for providing 🔥Satisfactory Customer Care Services🔥 to those who need them, as I strive to be a resourceful person in any work I am involved in. Over the years, I have acquired new skills working as a Customer Service Representative.
⬇️⬇️(See my portfolio section below for my Testimonial )⬇️⬇️
⚡️I have worked as a Customer Service Representative doing Inbound Customer Service, Outbound Telemarketing, and Technical Support with 4 years of experience at a Call Center setup and almost three years working for an Online Shopping site based in the US and now been promoted to Amazon Specialist for a well known eCommerce business and handle different type of store such as
✅Shopify
✅eBay
✅Amazon
✅Walmart
⚡️I have been handling Customer inquiries via email and Live chat. Used different systems for inquiry and escalations such as
• 🌟Zendesk
• 🌟 Shopify
• 🌟 Freshdesk
• 🌟 Gorgias
• 🌟 Skype
• 🌟 Slack
• 🌟ShipStation
⚡️I have a great passion for providing 🔥Satisfactory Customer Care Services🔥 to those who need them, as I strive to be a resourceful person in any work I am involved in. Over the years, I have acquired new skills working as a Customer Service Representative.
Project Type
Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$50
|
Standard
$200
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 4 days | 5 days | 7 days |
Number of Revisions | 0 | 0 | 0 |
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About Ana Maleen Katrina
E-commerce Customer Service Specialist | Zendesk/Freshdesk/Gorgias
100%
Job Success
Dulag, Philippines - 7:32 pm local time
$20K+ Earned💰
Gorgias Expert Certified 📜
CUSTOMER SERVICE MANAGER
🌟Customer Service Representative 🌟Amazon Fulfillment Specialist ✔ 4 amazing years of experience in this industry🌟
⚡️I have worked as a Customer Service Representative doing Inbound Customer Service, Outbound Telemarketing, and Technical Support with 4 years of experience at a Call Center setup and almost three years working for an Online Shopping site based in the US and now been promoted to Amazon Specialist for a well known eCommerce business and handle different type of store such as
✅Shopify
✅eBay
✅Amazon
✅Walmart
⚡️I have been handling Customer inquiries via email and Live chat. Used different systems for inquiry and escalations such as
- 🌟Zendesk
- 🌟 Shopify
- 🌟 Freshdesk
- 🌟 Gorgias
- 🌟ShipStation
- 🌟Reamaze
⚡️I have knowledge and experience, 3 years of being Personal Assistant/Secretary in a Private Law Firm that caters to family Law, Labor Laws and Criminal Cases. I've worked with Managing Directors, CEOs, COOs, CFOs, and Development executives.
⚡️I have a great passion for providing 🔥Satisfactory Customer Care Services🔥 to those who need them, as I strive to be a resourceful person in any work I am involved in. Over the years, I have acquired new skills working as a Customer Service Representative.
⚡️I am ready to learn, listen, and deliver my work in a professional and timely manner. I have full confidence in my abilities and skills, and I will keep all the information confidential.
Steps for completing your project
After purchasing the project, send requirements so Ana Maleen Katrina can start the project.
Delivery time starts when Ana Maleen Katrina receives requirements from you.
Ana Maleen Katrina works on your project following the steps below.
Revisions may occur after the delivery date.
I can provide the following as an assistant.
✔I'll respond to: ✔Product Inquiries ✔ Managing refunds ✔Returns exchanges, and disputes. ✔ Order tracking, cancellations ✔Contacting with Suppliers (If required) ✔Social Media Moderation ✔Ticketing ✔Delivery Status